Professional services
Accountants, solicitors and consultants use verified reviews to win mandate work without a single testimonial page.
Read a playbook Moderation policy
Humans decide. Evidence required. Public log.
Every disputed review pauses for two-sided evidence and lands in front of a trained moderator within 24 hours. We publish the enforcement log every quarter.
24h moderation SLA Two-sided evidence Public ledger Right of reply
Moderation policy · live signal
Action SLA
24h
From dispute
False positive
0.8%
Audited
Right-of-reply
72h
Both sides
Reports / yr
4
Public
Verified & audit-logged
24h
Action SLA
0.8%
False positive
72h
Right-of-reply
4
Reports / yr
Voices
What teams say after their first 90 days.
Verified quotes from UK service firms running ScoreReviews in production — operators, partners and clinical leads.
"Moderation policy replaced three tools and a spreadsheet. The verification ladder is the part our compliance team actually trusts."
Priya Shah
Head of Operations, Holborn Tax Advisory
"We shipped in an afternoon. The first verified review landed inside an hour, the first reply was drafted by AI and approved in seconds."
James Whitfield
Managing Partner, Mayfair Legal
"Direct booking conversion went up 38% the month we embedded the widget. Nothing else in the funnel changed."
Dr. Amara Okafor
Clinical Director, Northern Clinics Group
Capabilities
Everything you need, animated into one workflow.
Human-in-the-loop
Every action is taken by a trained moderator — AI assists, never decides.
Explore Human-in-the-loop
Evidence required
Both parties get 72 hours to submit evidence before any moderation decision.
Explore Evidence required
Consistent standards
One rulebook applied across every plan tier — paying more never buys leniency.
Explore Consistent standards
Right of reply
Businesses can reply transparently before, during and after a moderation action.
Explore Right of reply
Audit trail
Every decision logged with moderator ID, evidence reviewed and rationale written.
Explore Audit trail
Public disclosure
Quarterly transparency report with action counts, categories and false-positive rate.
Explore Public disclosure
Live preview
Moderation policy in action
A live look at the workflow — what your team sees and what your customers experience, side by side.
Moderation policy · console
liveRate
47%
Verified
98.2%
Latency
118ms
Activity feedlast 60s
- Verified review collected · Holborn Tax12s
- Invitation batch dispatched · 142 contacts09s
- Moderation passed · 12 items06s
- AI reply drafted · awaiting approval03s
Integrations
Browse the catalogue Plug into the tools your team already runs on.
Native connectors for every major CRM, helpdesk, accounting platform and scheduler — plus a typed REST API and signed webhooks for the rest.
HubSpot
CRM
Salesforce
CRM
Pipedrive
CRM
Xero
Finance
QuickBooks
Finance
Calendly
Scheduling
Slack
Comms
Microsoft Teams
Comms
Zapier
Automation
Make
Automation
Shopify
Commerce
WooCommerce
Commerce
Workflow
From first signal to verified outcome — in four short steps.
1
Connect
Plug in your CRM, helpdesk or POS in minutes — no engineering ticket.
2
Invite
Trigger verified invitations on the events that already matter to your business.
3
Moderate
AI assists, humans decide. Every action is logged and reversible.
4
Reply & report
Reply from one inbox; report on themes, cohorts and revenue impact.
Comparison
Moderation policy vs. the rest
How ScoreReviews compares to generic review tools on the controls that actually matter.
| Capability | ScoreReviews | Generic platform | DIY / spreadsheet |
|---|---|---|---|
| Built for service businesses | |||
| Evidence-graded verification | |||
| Real-time webhook fan-out | |||
| Human moderation in 24h | |||
| Transparent, capped pricing | |||
| UK / EU data residency |
Who it's for
Built for the operators that take reputation seriously.
Three shapes of customer use this every day. Pick the closest match — the playbook follows.
Multi-location brands
Clinics, dealers and hospitality groups roll out brand-consistent collection across every site, with per-location dashboards.
Read a playbookMarketplaces & networks
Co-ops, franchises and B2B marketplaces share a single verification standard while keeping member data isolated.
Read a playbook Outcomes
The numbers we're measured on.
Aggregate outcomes across UK service firms using ScoreReviews in production. Refreshed quarterly, methodology published.
+38%
Conversion uplift
On product & service pages
47%
Median response rate
Across verified invitations
< 24h
Moderation SLA
Human-reviewed, every item
4.7×
Year-one ROI
Across 200+ UK firms
Why teams switch
Why teams choose Moderation policy.
- Verification ladder on every review
- SAML SSO and SCIM provisioning
- Per-tenant data isolation
- Tamper-evident audit log
- Webhook-driven automation
- Direct support from review specialists
Questions
Everything you'd ask in a sales call — answered upfront.
Most teams ship in a single afternoon. Enterprise rollouts with SSO and SCIM typically complete inside a week.
Ready when you are
Read the latest report
Quarterly transparency on every moderation action we take.
Demo rating · platform preview UK GDPR aligned Independent moderation