Trust Score

A trust score buyers actually believe — because it's auditable.

Every point on your score is traceable to a verified signal: invitation provenance, identity check, response time, dispute outcome. No mystery, no manipulation.

Auditable signals Live recalculation Public methodology Dispute-aware
Trust Score · live signal
Signals weighted
23
Public methodology
Recalc cadence
Live
<60s after event
Median score
78
B2B services
Trust uplift
+34%
Conversion lift
Verified & audit-logged
23
Signals weighted
Live
Recalc cadence
78
Median score
+34%
Trust uplift
Voices

What teams say after their first 90 days.

Verified quotes from UK service firms running ScoreReviews in production — operators, partners and clinical leads.

"Trust Score replaced three tools and a spreadsheet. The verification ladder is the part our compliance team actually trusts."
Priya Shah
Head of Operations, Holborn Tax Advisory
"We shipped in an afternoon. The first verified review landed inside an hour, the first reply was drafted by AI and approved in seconds."
James Whitfield
Managing Partner, Mayfair Legal
"Direct booking conversion went up 38% the month we embedded the widget. Nothing else in the funnel changed."
Dr. Amara Okafor
Clinical Director, Northern Clinics Group
Capabilities

Everything you need, animated into one workflow.

Verification depth

Higher-tier identity and engagement checks contribute more than self-reported invites.

Explore Verification depth

Review velocity

Healthy, sustained pace beats a one-week burst. We damp manufactured spikes automatically.

Explore Review velocity

Response behaviour

Speed, completeness and resolution quality of your replies all feed the score.

Explore Response behaviour

Dispute outcomes

Reviews removed under our policy reweight the historical trend so you aren't punished twice.

Explore Dispute outcomes

Recency curve

Recent verified activity counts more than dormant history — without erasing your track record.

Explore Recency curve

Risk flags

Suspicious patterns are surfaced to you before they affect the public score, with 7 days to respond.

Explore Risk flags
Live preview

Score, distribution and velocity — in one view.

Drill into every signal and see exactly which moved the needle this week. Export the audit log for board, investor or buyer review.

scorereview · dashboard
Live
Total reviews
0
Avg rating
4.86
Invite open rate
71%
Rating distribution
5
82%
4
11%
3
4%
2
2%
1
1%
Verification mix
Client Confirmed62%
Invitation Verified24%
Email Verified11%
Unverified3%
Review volume · 30d
Integrations

Plug into the tools your team already runs on.

Native connectors for every major CRM, helpdesk, accounting platform and scheduler — plus a typed REST API and signed webhooks for the rest.

Browse the catalogue
HubSpot
CRM
Salesforce
CRM
Pipedrive
CRM
Xero
Finance
QuickBooks
Finance
Calendly
Scheduling
Slack
Comms
Microsoft Teams
Comms
Zapier
Automation
Make
Automation
Shopify
Commerce
WooCommerce
Commerce
How a review moves your score

Four checkpoints, all transparent.

1

Captured

Review submitted with verified context (order, project, session).

2

Weighted

Identity tier, recency and content depth determine its weight.

3

Aggregated

Live recalculation feeds your score and category rank.

4

Audited

Every signal stored 7 years and exportable on demand.

Comparison

Auditable, not arbitrary.

Most platforms hide their score logic. We publish ours.

CapabilityScoreReviewsTrustpilotYotpo
Published methodology
Per-signal breakdown
Dispute-aware recalculation
Live recalculation
Exportable audit log
Risk-flag preview
Who it's for

Built for the operators that take reputation seriously.

Three shapes of customer use this every day. Pick the closest match — the playbook follows.

Mandate-grade

Professional services

Accountants, solicitors and consultants use verified reviews to win mandate work without a single testimonial page.

Read a playbook
Per-site analytics

Multi-location brands

Clinics, dealers and hospitality groups roll out brand-consistent collection across every site, with per-location dashboards.

Read a playbook
Tenant-scoped

Marketplaces & networks

Co-ops, franchises and B2B marketplaces share a single verification standard while keeping member data isolated.

Read a playbook
Outcomes

The numbers we're measured on.

Aggregate outcomes across UK service firms using ScoreReviews in production. Refreshed quarterly, methodology published.

+38%
Conversion uplift
On product & service pages
47%
Median response rate
Across verified invitations
< 24h
Moderation SLA
Human-reviewed, every item
4.7×
Year-one ROI
Across 200+ UK firms
Why buyers trust it

Procurement, RFP and consumer signals it powers.

  • Procurement teams accept it as a third-party trust artefact
  • Embed your live score in proposals, RFPs and pitch decks
  • Power buy-intent badges across your website and ads
  • Reduce price objections by surfacing verified satisfaction
  • Drives an average +34% conversion lift on product pages
  • Audit-ready: every signal exported as signed JSON
Trust Score FAQ

How the score is built and protected.

No. Invitation bias detection adjusts the weight when your invite pool doesn't represent your true customer mix.

Ready when you are

Earn a score that buyers actually trust.

Transparent methodology, live recalculation, exportable audit log.

Demo rating · platform preview UK GDPR aligned Independent moderation