Professional services
Accountants, solicitors and consultants use verified reviews to win mandate work without a single testimonial page.
Read a playbook Reputation manager
One inbox for every review, every channel.
Triage, reply and escalate from a single calm interface that knows the verification tier, customer history and sentiment of every review.
Unified inbox Per-review SLA AI-assisted replies Slack + email fan-out
Reputation manager · live signal
Avg. reply time
2h 14m
Across base
AI draft accept
73%
First draft
Channels
6
Native
SLA breach
1.1%
Last 30d
Verified & audit-logged
2h 14m
Avg. reply time
73%
AI draft accept
6
Channels
1.1%
SLA breach
Voices
What teams say after their first 90 days.
Verified quotes from UK service firms running ScoreReview in production — operators, partners and clinical leads.
"Reputation manager replaced three tools and a spreadsheet. The verification ladder is the part our compliance team actually trusts."
Priya Shah
Head of Operations, Holborn Tax Advisory
"We shipped in an afternoon. The first verified review landed inside an hour, the first reply was drafted by AI and approved in seconds."
James Whitfield
Managing Partner, Mayfair Legal
"Direct booking conversion went up 38% the month we embedded the widget. Nothing else in the funnel changed."
Dr. Amara Okafor
Clinical Director, Northern Clinics Group
Capabilities
Everything you need, animated into one workflow.
Unified inbox
Google, Trustpilot, Facebook, Apple, Yelp and ScoreReview reviews in one queue.
Explore Unified inbox
AI-drafted replies
Tone-matched draft replies you approve, edit or rewrite — never sent without sign-off.
Explore AI-drafted replies
SLA per review
Per-review SLA timers with Slack and email escalation when breach risk hits 80%.
Explore SLA per review
Round-robin routing
Assign reviews to the right team automatically based on sector, location or tag.
Explore Round-robin routing
Theme clustering
Auto-cluster reviews into themes so leadership sees patterns, not anecdotes.
Explore Theme clustering
Audit trail
Every reply, edit and escalation logged with actor, timestamp and rationale.
Explore Audit trail
Live preview
Live review wall, fully searchable
Filter by channel, verification tier, sentiment, theme or assignee. Every review carries its evidence trail one click away.
H
Holborn Tax
"Filed our partnership return in 3 days. Clear comms throughout."
Demo · Preview
M
Mercer Legal
"Genuinely felt heard. Quick turnaround on the lease review."
Demo · Preview
N
Northbank
"Detailed audit trail and fair price. Will use again."
Demo · Preview
A
Atrium Studio
"Brand refresh delivered on time and on brief."
Demo · Preview
K
Kingsway IT
"Migrated 40 inboxes overnight. Zero downtime."
Demo · Preview
R
Ridgeway Build
"Honest quoting and proper site cleanup."
Demo · Preview
H
Holborn Tax
"Filed our partnership return in 3 days. Clear comms throughout."
Demo · Preview
M
Mercer Legal
"Genuinely felt heard. Quick turnaround on the lease review."
Demo · Preview
N
Northbank
"Detailed audit trail and fair price. Will use again."
Demo · Preview
A
Atrium Studio
"Brand refresh delivered on time and on brief."
Demo · Preview
K
Kingsway IT
"Migrated 40 inboxes overnight. Zero downtime."
Demo · Preview
R
Ridgeway Build
"Honest quoting and proper site cleanup."
Demo · Preview
Integrations & API
Connect verified reputation manager reviews with every tool your team already runs on.
ScoreReview plugs directly into your CRM, helpdesk, accounting stack, scheduler and commerce platform so verified customer reviews, invitations and reply workflows move with your existing pipeline — no CSV exports, no brittle Zaps, no duplicate data entry. Every native connector is OAuth-secured, field-mapped and observable from the ScoreReview dashboard.
Prefer to build it yourself? A typed REST API, signed webhooks and a first-party JavaScript SDK give engineering teams a production-grade path in under an hour, with idempotency keys, per-tenant rate limits and full audit trails on every write.
OAuth 2.0 Signed webhooks REST + SDKs SOC-ready audit log GDPR data residency Sandbox environments
40+
Native connectors
99.98%
Webhook delivery
< 200ms
Median API latency
Live · 12 connectors
OAuth 2.0
01
HubSpot
CRM
02
Salesforce
CRM
03
Pipedrive
CRM
04
Xero
Finance
05
QuickBooks
Finance
06
Calendly
Scheduling
07
Slack
Comms
08
Microsoft Teams
Comms
09
Zapier
Automation
10
Make
Automation
11
Shopify
Commerce
12
WooCommerce
Commerce
REST API
Typed OpenAPI
Webhooks
HMAC-signed
SDKs
TS · Python · Go
Workflow
From first signal to verified outcome — in four short steps.
1
Connect
Plug in your CRM, helpdesk or POS in minutes — no engineering ticket.
2
Invite
Trigger verified invitations on the events that already matter to your business.
3
Moderate
AI assists, humans decide. Every action is logged and reversible.
4
Reply & report
Reply from one inbox; report on themes, cohorts and revenue impact.
Comparison
Reputation manager vs. the rest
How ScoreReview compares to generic review tools on the controls that actually matter.
| Capability | ScoreReview | Generic platform | DIY / spreadsheet |
|---|---|---|---|
| Built for service businesses | |||
| Evidence-graded verification | |||
| Real-time webhook fan-out | |||
| Human moderation in 24h | |||
| Transparent, capped pricing | |||
| UK / EU data residency |
Who it's for
Built for the operators that take reputation seriously.
Three shapes of customer use this every day. Pick the closest match — the playbook follows.
Multi-location brands
Clinics, dealers and hospitality groups roll out brand-consistent collection across every site, with per-location dashboards.
Read a playbookMarketplaces & networks
Co-ops, franchises and B2B marketplaces share a single verification standard while keeping member data isolated.
Read a playbook Outcomes
The numbers we're measured on.
Aggregate outcomes across UK service firms using ScoreReview in production. Refreshed quarterly, methodology published.
+38%
Conversion uplift
On product & service pages
47%
Median response rate
Across verified invitations
< 24h
Moderation SLA
Human-reviewed, every item
4.7×
Year-one ROI
Across 200+ UK firms
Why teams switch
Why teams choose Reputation manager.
- Verification ladder on every review
- SAML SSO and SCIM provisioning
- Per-tenant data isolation
- Tamper-evident audit log
- Webhook-driven automation
- Direct support from review specialists
Questions
Everything you'd ask in a sales call — answered upfront.
Most teams ship in a single afternoon. Enterprise rollouts with SSO and SCIM typically complete inside a week.
Ready when you are
Try the inbox
14-day trial, full reputation manager, no card.
Demo rating · platform preview UK GDPR aligned Independent moderation