ScoreReview – Verified Customer Reviews for UK Businesses
ScoreReview is a customer review service for UK businesses that handles invitation, collection, moderation and publication of customer reviews through scorereview.io. Business review profiles, embeddable widgets and a visible verification status on each published review let readers see the collection route behind a rating before they act on it.
Reviews that break the screen
Verified UK reviews, rendered in motion.
One platform.
Every surface.
From the operator dashboard to verified invitations, embeddable widgets and signed webhooks — every part of ScoreReview UK is built around the same evidence-graded review record. No bolt-ons. No black boxes.
- Dashboard, widgets and APIs share one verified data model
- UK GDPR aligned with EU residency on request
- Native integrations with the tools you already run
- 24 themable widgets that pass Core Web Vitals on first paint
Built for the moments
that earn the review.
Mobile-first capture, inline verification badges, branded star widgets and signed webhooks — each surface designed to do one thing brilliantly, and to pass the trust signal forward to the next.
- Optimised for mobile completion — 47% median response
- Four-tier verification, surfaced on every review card
- Conversion-tested star widgets, drop-in install
- Real-time webhooks for CRM, helpdesk and BI
One platform. Nine product modules. One verified review program.
ScoreReview UK is structured as a full SaaS architecture — every module below has a dedicated page with its own workflow, widgets and policies.
Verified ScoreReview reviews, rendered as motion widgets for your site.
ScoreReview UK offers a set of animated review widgets that render verified customer reviews as short motion sequences suitable for product pages, service pages and paid campaigns, so a business can present its ScoreReview reviews in a format the destination page is designed for.
Trend feed, verified
Every star comes from a real, vetted customer.
Verified Review Platform for Service Businesses
ScoreReview UK helps service businesses collect, verify and display customer reviews through email invitations, public business profiles, review widgets and clear verification labels. Businesses pay for review tools — not ratings, review outcomes or review removal.
"Booking-matched invite arrived right after checkout. Clear, branded, easy."
Every silent customer is a 5-star review you never collected.
While you wait, competitors are stealing your buyers with louder review counts. ScoreReview's Invitation Engine turns one-off sales into a compounding stream of verified, Google-indexed proof — sent at the exact moment your customer is most likely to reply. Most stores triple their review volume in 30 days. Wait another month and that lead is gone.
Activate the Invitation EngineThe Invitation Engine is the quiet workhorse behind those numbers. It listens for a completed order, waits for the moment your customer is most likely to reply, then sends a single, branded, one-tap invitation from your own domain — verified end-to-end and impossible to spoof.
No spreadsheets. No manual chasing. No incentivised reviews. Every message is timed by machine learning on hundreds of millions of real UK opens, and every reply that lands is a verified, Google-indexed review attached to your business profile within hours.
Every stage above is inspectable. You see who was invited, when the message opened, which subject line won the A/B test, and which reply became a live review — all from one dashboard, with a full HMAC-signed audit trail for compliance, ASA and Trading Standards enquiries.
The gap is not subtle. A shop asking manually collects roughly 4 reviews per month, usually from the loudest, most negative customers. The same shop with the Invitation Engine running typically collects 200–300 verified reviews per month at a weighted 4.8★ average — because you are finally hearing from the 96% of happy customers who would never have written unprompted.
Every week you delay is roughly 70 verified reviews you will never get back — and 70 more opportunities for a competitor to be trusted first on Google.
Public Review Profiles That Feel Complete
Give each business a public profile with ratings, review filters, verification breakdowns, recent reviews, business replies and clear customer feedback.
Explore Business ProfilesFastest grocery delivery I've used in London. Booking-matched invitation, no spam.
Two missing items but resolved in one chat. Honest reply from the team published.
Loved the substitution options. Verification badge on my review was visible immediately.
Reliable Saturday delivery slot, fresh produce, transparent prices.
Thanks for the honest write-up. We've added a second packer for Saturday slots.
Review Widgets That Make Feedback Visible
Display rating badges, review carousels, media galleries, verification labels and recent feedback directly on business websites.
Explore Review Widgets
Review Content That Looks Alive
Turn customer feedback into visual review cards, photo galleries and media-rich widgets that make reviews feel current, human and easy to explore.
View Review Media Gallery
Review Support That Feels Human
Every review journey is supported by real people — from the first invitation to the verification label, publishing step and public reply. Our UK-based support team helps customers, moderators and business owners resolve verification questions, dispute flags and widget setup in under four minutes on live chat, with clear escalation into email, phone and dedicated account management for enterprise plans. Guidance is embedded directly inside the review flow so shoppers understand what "verified", "invited" and "purchased" mean, why moderation matters, and how their feedback is protected under GDPR and consumer-rights legislation.
- Verified guidance
- Human replies
- Live chat < 4m
Turn Reviews Into Signals
Track rating trends, review volume, verification mix, recurring themes and customer feedback patterns from one visual dashboard.
View Review Analytics"Saturday delivery" mentioned in 38% of new reviews — both positive and critical.
See Every Signal, In One Dashboard
Sentiment trends, response-time KPIs and verified-review breakdown — surfaced side-by-side so operations, marketing and support teams read the same source of truth. Filter by location, channel or verification level and export the view your board actually asks for.
Connect Reviews to Your Existing Tools
Sync review invitations, profile data, widget output and review events with websites, CRMs, email tools and internal systems through API and webhook workflows.
View API Docs
Invitation, verification and publication combined in a single ScoreReview workflow.
A verified customer review tied to a real interaction with the business.
When a business connects ScoreReview to its booking or CRM system, an invitation can be matched to a specific engagement record. The verification level shown on the resulting review reflects that link, so readers understand the review came from an actual customer of the business.
Read the ScoreReview verification levels
A scrolling feed of recently published ScoreReview customer reviews.
"Filed our partnership return in 3 days. Clear comms throughout."
"Genuinely felt heard. Quick turnaround on the lease review."
"Detailed audit trail and fair price. Will use again."
"Brand refresh delivered on time and on brief."
"Migrated 40 inboxes overnight. Zero downtime."
"Honest quoting and proper site cleanup."
"Filed our partnership return in 3 days. Clear comms throughout."
"Genuinely felt heard. Quick turnaround on the lease review."
"Detailed audit trail and fair price. Will use again."
"Brand refresh delivered on time and on brief."
"Migrated 40 inboxes overnight. Zero downtime."
"Honest quoting and proper site cleanup."
Recently published ScoreReview reviews with the verification level shown on each card.
"Onboarding was painless. Verification tier on every review put real weight behind our profile."
"We replaced two tools and a Zapier mess. Invite flow + widgets in one afternoon."
"Clients love the receipt-style verification badge. Conversion on the profile is up 31%."
"Independent moderation is exactly what we wanted. No grey areas, no pay-to-play."
"API ties directly into our CRM. Reviews land in Slack the moment they're verified."
"The verification ladder is the only honest way to display reviews. Finally someone built it."
"Our partners actually read the AI insights. Theme drift caught a churn risk early."
"Onboarding was painless. Verification tier on every review put real weight behind our profile."
"We replaced two tools and a Zapier mess. Invite flow + widgets in one afternoon."
"Clients love the receipt-style verification badge. Conversion on the profile is up 31%."
"Independent moderation is exactly what we wanted. No grey areas, no pay-to-play."
"API ties directly into our CRM. Reviews land in Slack the moment they're verified."
"The verification ladder is the only honest way to display reviews. Finally someone built it."
"Our partners actually read the AI insights. Theme drift caught a churn risk early."
Four stages from a customer interaction to a published ScoreReview review.
Send the ScoreReview invitation
A signed ScoreReview invitation is sent to a customer by email, SMS, API or CRM sync after a real interaction with the business.
Verify the reviewer
The reviewer is checked at submission so the review can be labelled with the ScoreReview verification level it earned.
Publish with a verification label
The verified review is published on the ScoreReview business profile with the verification level shown inline with the review.
Review what customers said
The ScoreReview workspace summarises volume, rating distribution and topics, so operations teams can see what customers are actually raising.
Six stages from a customer list to a published verified ScoreReview review.
How verified customer reviews appear on a ScoreReview business profile.
"Walked us through every fee line. No surprises at the end."
Illustrative ScoreReview product scenes · no real customer identities shown
ScoreReview support walks each business through invitation, verification and publication.
A UK-based ScoreReview support team helps businesses set up invitations, understand the verification level attached to each review and use the moderation policy correctly. The same explanations are documented on scorereview.io so operations teams can self-serve when they prefer.
See how the review flow works
Guidance on triggering ScoreReview invitations from CRM events, bookings or manual customer lists.
Clear explanation of what each ScoreReview verification level means for a published review.
Support for businesses and reviewers using the published ScoreReview moderation policy.
Reviews on ScoreReview are not removed for a fee; changes follow the moderation process.
A verification level attached to every ScoreReview review.
Every ScoreReview review is published with a verification level that describes how the reviewer was checked at submission. The level is displayed alongside the review, so readers can weigh reviews that carry stronger evidence differently to open submissions.
Read the ScoreReview verification policyThe reviewer is linked to an engagement record such as an invoice or matter reference held by the business.
The review was submitted through a signed ScoreReview invitation issued from the dashboard or API.
The reviewer confirmed their email address through a secure loop before the review was accepted.
The review was submitted publicly on ScoreReview without a verifiable link to a specific interaction.
Every published review shows the ScoreReview verification level it earned.
ScoreReview uses four verification levels to describe how a reviewer was checked at submission. The level attached to a review is shown inline with the review itself, so readers can tell an email-confirmed submission from an invitation-issued or client-confirmed one before they weigh the rating.
Read the ScoreReview verification levelsHow a customer submits a ScoreReview review from a phone.
The ScoreReview invitation arrives by email or SMS with a signed link. The customer opens the link on a phone, writes the review, completes the verification step and submits it, so the entire submission fits inside a short mobile session.
- Invite sentStep 1 / 5
- OpenedStep 2 / 5
- Rated 5★Step 3 / 5
- VerifiedStep 4 / 5
- PublishedStep 5 / 5
A public ScoreReview business profile for every UK business on the platform.
Every business on ScoreReview has a public profile on scorereview.io that shows recent reviews, the full rating distribution, the verification level attached to each review and the business's public replies. Ordering is not sold, and reviews are not removed for a commercial reason.
A gallery of verified customer reviews across ScoreReview business profiles.
"Plain English, end to end."
"Always available."
"Saved us four figures."
"Ahead of schedule, on budget."
Embed ScoreReview review widgets on your own website.
ScoreReview widgets display your latest verified customer reviews on product, service and landing pages of your own site with the same verification level shown on your ScoreReview business profile.
- Review carousel that lists your latest verified ScoreReview reviews
- Floating rating badge that shows your current ScoreReview rating on any page
- Business profile preview block that embeds a summary of your ScoreReview profile
- Verification stack widget that explains what each ScoreReview verification level means
Each ScoreReview review carries the verification level it earned at submission.
A business cannot choose which ScoreReview verification level appears on a review. The level is determined by how the reviewer was checked when the review was submitted, and it is shown next to the review on the ScoreReview business profile and on any embedded widget.
Read the ScoreReview verification policyThe ScoreReview dashboard where UK businesses monitor their reviews.
The ScoreReview workspace shows review volume, rating distribution, verification mix and open moderation cases together, so a business can see the current state of its reputation on scorereview.io in one view rather than switching between reports.
Understand what your ScoreReview reviews say about your business.
ScoreReview analytics summarise review volume, rating distribution, response rates and the topics that customers raise most often. Multi-site businesses can see the same view broken down by branch, so operational patterns become visible without extra reporting work.
- Review volume and rating distribution over time
- Per-branch or per-team breakdowns for multi-site businesses
- Topic summaries with links back to the underlying ScoreReview reviews
- Export of review data to CSV and warehouse tools
The ScoreReview API and webhooks for engineering teams.
The ScoreReview API lets your systems send invitations, read review data and receive events when a new ScoreReview review is published or a moderation decision is made, so the platform can be wired into existing case-management, booking or CRM tooling.
Read the ScoreReview API documentationScoreReview plans priced by monthly invitation volume, not by review outcome.
Starter
For small firms starting structured collection.
- 250 monthly invites
- Email Verified (L02) reviews
- 1 review widget
- Public business profile
- Email support
Growth
Everything in Starter, plus 6 upgrades for scaling firms.
- 1,000 monthly invites (4× Starter)
- Invitation Verified (L03) reviews
- All review widgets unlocked
- Custom branding & colours
- Analytics dashboard
- Verification labels on every review
Plus
Everything in Growth, plus 8 upgrades for multi-branch operations.
- 3,500 monthly invites (3.5× Growth)
- Client Confirmed (L04) verification
- API access & webhooks
- Native CRM integrations
- SSO + audit logs
- Multi-user roles & permissions
- Priority moderation queue
- Priority support (4h SLA)
Professional
Everything in Plus, plus tailored tooling. Priced to your business type.
- Custom invite volume
- Multi-entity dashboards
- Dedicated CSM & onboarding
- Custom verification rules
- SLA + 99.99% uptime
- On-prem export & data residency
How ScoreReview differs from generic review sources for UK businesses.
| Capability | ScoreReview | Trustpilot | Google Reviews |
|---|---|---|---|
| 4-tier verification ladder | |||
| No pay-to-suppress policy | |||
| Engagement-matched reviews | |||
| Independent moderation audit | |||
| Public moderation SLA | |||
| Developer API + webhooks |
Questions UK businesses ask about the ScoreReview customer review platform.
ScoreReview is a UK customer review platform for collecting, verifying, moderating and publishing customer reviews of UK businesses. Businesses use ScoreReview to invite customers, publish a business review profile on scorereview.io and embed review widgets on their own website.
Start collecting verified reviews today
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