ScoreReviews UK
Review collection

Review Collection for Service Businesses.

Send review requests, guide customers into a clean feedback flow and collect reviews that publish on business profiles, widgets and analytics dashboards — without chasing.

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Email · SMS · QR · Kiosk Verification on every link CRM-triggered sends Smart throttling
Review collection · live signal
Channels
6
Native
Median response
47%
Verified link
Deliverability
99.2%
Email + SMS
Setup
< 20m
First send
Verified & audit-logged
6
Channels
47%
Median response
99.2%
Deliverability
< 20m
Setup
Voices

What teams say after their first 90 days.

Verified quotes from UK service firms running ScoreReviews in production — operators, partners and clinical leads.

"Review collection replaced three tools and a spreadsheet. The verification ladder is the part our compliance team actually trusts."
Priya Shah
Head of Operations, Holborn Tax Advisory
"We shipped in an afternoon. The first verified review landed inside an hour, the first reply was drafted by AI and approved in seconds."
James Whitfield
Managing Partner, Mayfair Legal
"Direct booking conversion went up 38% the month we embedded the widget. Nothing else in the funnel changed."
Dr. Amara Okafor
Clinical Director, Northern Clinics Group
Capabilities

Everything you need, animated into one workflow.

Multi-channel

Email, SMS, WhatsApp, QR and kiosk — pick the channel that matches the engagement.

Explore Multi-channel

CRM-triggered

Fire collection from any CRM, PMS or helpdesk event — invoice paid, ticket closed, visit completed.

Explore CRM-triggered

Verified link

Every invitation carries a single-use token that ties the review back to the engagement.

Explore Verified link

Smart throttling

Per-customer cadence rules prevent fatigue without blocking your pipeline.

Explore Smart throttling

Booster mode

Re-invite past customers in cohorts to lift recent review volume without breaking policy.

Explore Booster mode

Sequence optimisation

A/B test channel, timing and subject — the optimiser surfaces the winning combo.

Explore Sequence optimisation
Live preview

Review collection in action

A live look at the workflow — what your team sees and what your customers experience, side by side.

Review collection · console
live
Rate
47%
Verified
98.2%
Latency
118ms
Activity feedlast 60s
  • Verified review collected · Holborn Tax12s
  • Invitation batch dispatched · 142 contacts09s
  • Moderation passed · 12 items06s
  • AI reply drafted · awaiting approval03s
Integrations

Plug into the tools your team already runs on.

Native connectors for every major CRM, helpdesk, accounting platform and scheduler — plus a typed REST API and signed webhooks for the rest.

Browse the catalogue
HubSpot
CRM
Salesforce
CRM
Pipedrive
CRM
Xero
Finance
QuickBooks
Finance
Calendly
Scheduling
Slack
Comms
Microsoft Teams
Comms
Zapier
Automation
Make
Automation
Shopify
Commerce
WooCommerce
Commerce
Workflow

From first signal to verified outcome — in four short steps.

1

Connect

Plug in your CRM, helpdesk or POS in minutes — no engineering ticket.

2

Invite

Trigger verified invitations on the events that already matter to your business.

3

Moderate

AI assists, humans decide. Every action is logged and reversible.

4

Reply & report

Reply from one inbox; report on themes, cohorts and revenue impact.

Comparison

Review collection vs. the rest

How ScoreReviews compares to generic review tools on the controls that actually matter.

CapabilityScoreReviewsGeneric platformDIY / spreadsheet
Built for service businesses
Evidence-graded verification
Real-time webhook fan-out
Human moderation in 24h
Transparent, capped pricing
UK / EU data residency
Who it's for

Built for the operators that take reputation seriously.

Three shapes of customer use this every day. Pick the closest match — the playbook follows.

Mandate-grade

Professional services

Accountants, solicitors and consultants use verified reviews to win mandate work without a single testimonial page.

Read a playbook
Per-site analytics

Multi-location brands

Clinics, dealers and hospitality groups roll out brand-consistent collection across every site, with per-location dashboards.

Read a playbook
Tenant-scoped

Marketplaces & networks

Co-ops, franchises and B2B marketplaces share a single verification standard while keeping member data isolated.

Read a playbook
Outcomes

The numbers we're measured on.

Aggregate outcomes across UK service firms using ScoreReviews in production. Refreshed quarterly, methodology published.

+38%
Conversion uplift
On product & service pages
47%
Median response rate
Across verified invitations
< 24h
Moderation SLA
Human-reviewed, every item
4.7×
Year-one ROI
Across 200+ UK firms
Why teams switch

Why teams choose Review collection.

  • Verification ladder on every review
  • SAML SSO and SCIM provisioning
  • Per-tenant data isolation
  • Tamper-evident audit log
  • Webhook-driven automation
  • Direct support from review specialists
Questions

Everything you'd ask in a sales call — answered upfront.

Most teams ship in a single afternoon. Enterprise rollouts with SSO and SCIM typically complete inside a week.

Ready when you are

Start collecting reviews

Templates, sequences and deliverability — up and running today.

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Demo rating · platform preview UK GDPR aligned Independent moderation

Continue exploring

Verified reviews →

How the 4-tier verification ladder works.

Moderation policy →

Public SLA and the rules we use to publish reviews.

Pricing →

Transparent plans — no premium for better outcomes.