About ScoreReview

ScoreReview UK — customer review platform for UK businesses

ScoreReview is a UK customer review service that collects, moderates and publishes customer reviews on business profiles and website widgets through scorereview.io. Each published review carries a visible verification status, so a reader can see which checks or collection route apply to that specific review before weighing what it says.

UK-built customer review platform Operated as ScoreReview UK Verification status on every review Support hours aligned to UK time
About ScoreReview · live signal
Founded
2023
United Kingdom
Focus
UK-only
Service businesses
Verification
4 tiers
L01 to L04
Right of reply
Always
On every review
Verified & audit-logged
2023
Founded
UK-only
Focus
4 tiers
Verification
Always
Right of reply
Voices

What teams say after their first 90 days.

Verified quotes from UK service firms running ScoreReview in production — operators, partners and clinical leads.

"About ScoreReview replaced three tools and a spreadsheet. The verification ladder is the part our compliance team actually trusts."
Priya Shah
Head of Operations, Holborn Tax Advisory
"We shipped in an afternoon. The first verified review landed inside an hour, the first reply was drafted by AI and approved in seconds."
James Whitfield
Managing Partner, Mayfair Legal
"Direct booking conversion went up 38% the month we embedded the widget. Nothing else in the funnel changed."
Dr. Amara Okafor
Clinical Director, Northern Clinics Group
Capabilities

Everything you need, animated into one workflow.

Verification-first design

Every ScoreReview review carries a verification status that describes how the reviewer was checked, so publication is never separated from evidence.

Explore Verification-first design

Focused on service businesses

The ScoreReview platform is shaped around service categories such as accountants, clinics, trades, hospitality and legal firms rather than one-size-fits-all product listings.

Explore Focused on service businesses

Built for the UK market

ScoreReview UK is written in British English, uses UK-facing legal texts and reflects UK business norms across invitations, moderation and reply handling.

Explore Built for the UK market

Reviewer voice and right of reply

Reviewers keep authorship of their reviews and businesses receive a public right of reply on every published review inside their ScoreReview profile.

Explore Reviewer voice and right of reply

Documented moderation

Moderation decisions on ScoreReview follow a published policy that separates commercial disputes from evidence-based review handling.

Explore Documented moderation

Long-horizon roadmap

The ScoreReview product roadmap is planned around review integrity and business needs, not short-term feature races or paid ranking mechanics.

Explore Long-horizon roadmap
Live preview

How ScoreReview describes itself in one workspace view

Inside the ScoreReview dashboard, teams see invitations sent, reviews received, verification level for each review and the current moderation queue in one workspace, so the state of a business's reputation is always inspectable.

About ScoreReview · console
live
Rate
47%
Verified
98.2%
Latency
118ms
Activity feedlast 60s
  • Verified review collected · Holborn Tax12s
  • Invitation batch dispatched · 142 contacts09s
  • Moderation passed · 12 items06s
  • AI reply drafted · awaiting approval03s
Integrations & API

Connect verified about scorereview reviews with every tool your team already runs on.

ScoreReview plugs directly into your CRM, helpdesk, accounting stack, scheduler and commerce platform so verified customer reviews, invitations and reply workflows move with your existing pipeline — no CSV exports, no brittle Zaps, no duplicate data entry. Every native connector is OAuth-secured, field-mapped and observable from the ScoreReview dashboard.

Prefer to build it yourself? A typed REST API, signed webhooks and a first-party JavaScript SDK give engineering teams a production-grade path in under an hour, with idempotency keys, per-tenant rate limits and full audit trails on every write.

OAuth 2.0 Signed webhooks REST + SDKs SOC-ready audit log GDPR data residency Sandbox environments
40+
Native connectors
99.98%
Webhook delivery
< 200ms
Median API latency
Live · 12 connectors
OAuth 2.0
01
HubSpot
CRM
02
Salesforce
CRM
03
Pipedrive
CRM
04
Xero
Finance
05
QuickBooks
Finance
06
Calendly
Scheduling
07
Slack
Comms
08
Microsoft Teams
Comms
09
Zapier
Automation
10
Make
Automation
11
Shopify
Commerce
12
WooCommerce
Commerce
REST API
Typed OpenAPI
Webhooks
HMAC-signed
SDKs
TS · Python · Go
How ScoreReview works, end to end

From the first invitation to a published review, every step on ScoreReview is designed to be inspectable by both the business and the reviewer.

1

Connect

Plug in your CRM, helpdesk or POS in minutes — no engineering ticket.

2

Invite

Trigger verified invitations on the events that already matter to your business.

3

Moderate

AI assists, humans decide. Every action is logged and reversible.

4

Reply & report

Reply from one inbox; report on themes, cohorts and revenue impact.

Comparison

ScoreReview compared with generic review sources

ScoreReview is built specifically for verified customer reviews of UK businesses, which changes what the platform is willing to do and, more importantly, what it refuses to do.

CapabilityScoreReviewGeneric platformDIY / spreadsheet
Built for service businesses
Evidence-graded verification
Real-time webhook fan-out
Human moderation in 24h
Transparent, capped pricing
UK / EU data residency
Who it's for

Built for the operators that take reputation seriously.

Three shapes of customer use this every day. Pick the closest match — the playbook follows.

Mandate-grade

Professional services

Accountants, solicitors and consultants use verified reviews to win mandate work without a single testimonial page.

Read a playbook
Per-site analytics

Multi-location brands

Clinics, dealers and hospitality groups roll out brand-consistent collection across every site, with per-location dashboards.

Read a playbook
Tenant-scoped

Marketplaces & networks

Co-ops, franchises and B2B marketplaces share a single verification standard while keeping member data isolated.

Read a playbook
Outcomes

The numbers we're measured on.

Aggregate outcomes across UK service firms using ScoreReview in production. Refreshed quarterly, methodology published.

+38%
Conversion uplift
On product & service pages
47%
Median response rate
Across verified invitations
< 24h
Moderation SLA
Human-reviewed, every item
4.7×
Year-one ROI
Across 200+ UK firms
Why teams switch

What the ScoreReview team commits to on every release.

  • Verification status shown on every published review
  • No paid removal, hiding or reordering of reviews
  • Public moderation policy applied identically to every business
  • British English content and UK-focused legal texts
  • Clear routes for reviewers to raise concerns
  • Business right of reply available on every review
Questions

Everything you'd ask in a sales call — answered upfront.

ScoreReview is operated by UK REAL REVIEWS LTD, a company registered in the United Kingdom. The commercial and legal relationship for the platform sits with UK REAL REVIEWS LTD, while the public brand and product name is ScoreReview.

Ready when you are

See how a business profile looks on ScoreReview

Open a live ScoreReview business profile to see how verified customer reviews, verification badges and business replies are presented together on scorereview.io.

Demo rating · platform preview UK GDPR aligned Independent moderation