Professional services
Accountants, solicitors and consultants use verified reviews to win mandate work without a single testimonial page.
Read a playbook Status & SLA
Operational. Auditable. Multi-region by default.
A live status page backed by a 99.99% SLA, public incident history and proactive alerts the moment a single region degrades — not after customers notice.
99.99% SLA Multi-region, multi-AZ Public incident log Proactive alerts
Status & SLA · live signal
Uptime SLA
99.99%
Financially backed
Regions
4
EU · UK · US · APAC
P50 API latency
120ms
Global average
Mean time to detect
<60s
Synthetic probes
Verified & audit-logged
99.99%
Uptime SLA
4
Regions
120ms
P50 API latency
<60s
Mean time to detect
Voices
What teams say after their first 90 days.
Verified quotes from UK service firms running ScoreReview in production — operators, partners and clinical leads.
"Status & SLA replaced three tools and a spreadsheet. The verification ladder is the part our compliance team actually trusts."
Priya Shah
Head of Operations, Holborn Tax Advisory
"We shipped in an afternoon. The first verified review landed inside an hour, the first reply was drafted by AI and approved in seconds."
James Whitfield
Managing Partner, Mayfair Legal
"Direct booking conversion went up 38% the month we embedded the widget. Nothing else in the funnel changed."
Dr. Amara Okafor
Clinical Director, Northern Clinics Group
Capabilities
Everything you need, animated into one workflow.
Multi-AZ everywhere
Every region runs across at least three availability zones with hot failover.
Explore Multi-AZ everywhere
Edge-cached widgets
Public review widgets served from 280+ edge locations with <40ms p95.
Explore Edge-cached widgets
Synthetic probes
200+ probes every 30 seconds against critical user journeys, globally.
Explore Synthetic probes
Subscribe to incidents
Email, SMS, RSS, Slack and webhooks for any component, scoped to your plan.
Explore Subscribe to incidents
Chaos tested
Monthly game-days simulate region loss, database failover and dependency outage.
Explore Chaos tested
Post-mortems within 5 days
Every major incident gets a public, blameless post-mortem with root cause and action items.
Explore Post-mortems within 5 days
Live preview
What our review pipeline looks like in production.
A live, anonymised view of verified events flowing across regions. Each card represents a real verification in the last 60 seconds.
H
Holborn Tax
"Filed our partnership return in 3 days. Clear comms throughout."
Demo · Preview
M
Mercer Legal
"Genuinely felt heard. Quick turnaround on the lease review."
Demo · Preview
N
Northbank
"Detailed audit trail and fair price. Will use again."
Demo · Preview
A
Atrium Studio
"Brand refresh delivered on time and on brief."
Demo · Preview
K
Kingsway IT
"Migrated 40 inboxes overnight. Zero downtime."
Demo · Preview
R
Ridgeway Build
"Honest quoting and proper site cleanup."
Demo · Preview
H
Holborn Tax
"Filed our partnership return in 3 days. Clear comms throughout."
Demo · Preview
M
Mercer Legal
"Genuinely felt heard. Quick turnaround on the lease review."
Demo · Preview
N
Northbank
"Detailed audit trail and fair price. Will use again."
Demo · Preview
A
Atrium Studio
"Brand refresh delivered on time and on brief."
Demo · Preview
K
Kingsway IT
"Migrated 40 inboxes overnight. Zero downtime."
Demo · Preview
R
Ridgeway Build
"Honest quoting and proper site cleanup."
Demo · Preview
Integrations & API
Connect verified status & sla reviews with every tool your team already runs on.
ScoreReview plugs directly into your CRM, helpdesk, accounting stack, scheduler and commerce platform so verified customer reviews, invitations and reply workflows move with your existing pipeline — no CSV exports, no brittle Zaps, no duplicate data entry. Every native connector is OAuth-secured, field-mapped and observable from the ScoreReview dashboard.
Prefer to build it yourself? A typed REST API, signed webhooks and a first-party JavaScript SDK give engineering teams a production-grade path in under an hour, with idempotency keys, per-tenant rate limits and full audit trails on every write.
OAuth 2.0 Signed webhooks REST + SDKs SOC-ready audit log GDPR data residency Sandbox environments
40+
Native connectors
99.98%
Webhook delivery
< 200ms
Median API latency
Live · 12 connectors
OAuth 2.0
01
HubSpot
CRM
02
Salesforce
CRM
03
Pipedrive
CRM
04
Xero
Finance
05
QuickBooks
Finance
06
Calendly
Scheduling
07
Slack
Comms
08
Microsoft Teams
Comms
09
Zapier
Automation
10
Make
Automation
11
Shopify
Commerce
12
WooCommerce
Commerce
REST API
Typed OpenAPI
Webhooks
HMAC-signed
SDKs
TS · Python · Go
Our incident response loop
From detection to resolution to public report.
1
Detect
Probes and anomaly detection page on-call within 60 seconds.
2
Communicate
Status page and subscriber notifications post within 5 minutes.
3
Resolve
Incident commander leads response with live updates every 15 minutes.
4
Post-mortem
Blameless public report within 5 business days with concrete actions.
Comparison
Reliability as a contract, not a marketing claim.
How our commitments compare across the industry.
| Capability | ScoreReview | Trustpilot | Yotpo |
|---|---|---|---|
| 99.99% SLA | |||
| Multi-region failover | |||
| Public incident history | |||
| Public post-mortems | |||
| Edge-cached widgets | |||
| Subscriber webhooks |
Who it's for
Built for the operators that take reputation seriously.
Three shapes of customer use this every day. Pick the closest match — the playbook follows.
Multi-location brands
Clinics, dealers and hospitality groups roll out brand-consistent collection across every site, with per-location dashboards.
Read a playbookMarketplaces & networks
Co-ops, franchises and B2B marketplaces share a single verification standard while keeping member data isolated.
Read a playbook Outcomes
The numbers we're measured on.
Aggregate outcomes across UK service firms using ScoreReview in production. Refreshed quarterly, methodology published.
+38%
Conversion uplift
On product & service pages
47%
Median response rate
Across verified invitations
< 24h
Moderation SLA
Human-reviewed, every item
4.7×
Year-one ROI
Across 200+ UK firms
What you can monitor
Every layer of the platform exposed.
- Review collection API — POST and GET latency by region
- Widget CDN — p50 / p95 / p99 by edge POP
- Dashboard application — page render and TTFB
- Webhooks — delivery success and replay queue depth
- Identity (SSO/SCIM) — IdP push success rate
- Scheduled reports — generation and delivery health
Reliability FAQ
What enterprise buyers ask before signing.
Yes. Enterprise contracts include service credits for missed monthly availability targets, calculated automatically.
Ready when you are
Build on infrastructure your auditor approves.
99.99% SLA, multi-region, public post-mortems. Always on.
Demo rating · platform preview UK GDPR aligned Independent moderation