Cookie categories

Each cookie ScoreReview UK sets belongs to one of four categories. You can change your choice at any time — your decision is stored on this device only.

  • Strictly necessary

    Always on

    Required for the site and dashboard to work. Cover authentication, security, CSRF protection, load balancing and remembering your cookie choice itself. Cannot be disabled — PECR regulation 6(4) exemption.

    Examples
    sr_session, sr_csrf, sr_cookie_consent_v1
    Retention
    Session – 12 months
  • Preferences

    Optional

    Remember choices such as language, region, theme and dashboard layout so the site behaves the same on your next visit.

    Examples
    sr_locale, sr_theme, sr_dashboard_layout
    Retention
    12 months
  • Analytics

    Optional

    Aggregated, pseudonymised usage data — pages visited, load time, JS errors — so we can improve ScoreReview UK. IP addresses are truncated before storage.

    Examples
    _sr_pageview, _sr_perf
    Retention
    13 months
  • Marketing

    Optional

    Measure campaign performance and show relevant messaging on third-party platforms. Only set after you accept marketing cookies.

    Examples
    sr_utm, third-party ad platform IDs
    Retention
    Up to 12 months

Prefer to change your mind later? Click Manage preferences above at any time — it re-opens the same Options dialog you saw in the banner.

Legal Documentation

Cookie Policy

Every cookie and similar storage technology used across scorereview.io, its purpose, retention and legal basis under the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.

Last reviewed: February 2026 · 25 sections · Version 3.4

scorereview-cookie-policy.pdf · A4 · brandedAll documents
1

What cookies are and why we use them

  1. 1.1

    Policy & legal framework

    This clause addresses what cookies are and why we use them within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 1.2

    Your rights

    You retain the right to receive plain-English information about what cookies are and why we use them, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 1.3

    Your obligations

    In relation to what cookies are and why we use them you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 1.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to what cookies are and why we use them. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

3

Strictly necessary cookies

  1. 3.1

    Policy & legal framework

    This clause addresses strictly necessary cookies within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 3.2

    Your rights

    You retain the right to receive plain-English information about strictly necessary cookies, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 3.3

    Your obligations

    In relation to strictly necessary cookies you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 3.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to strictly necessary cookies. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

4

Session and authentication cookies

  1. 4.1

    Policy & legal framework

    This clause addresses session and authentication cookies within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 4.2

    Your rights

    You retain the right to receive plain-English information about session and authentication cookies, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 4.3

    Your obligations

    In relation to session and authentication cookies you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 4.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to session and authentication cookies. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

5

Load-balancing and CSRF cookies

  1. 5.1

    Policy & legal framework

    This clause addresses load-balancing and csrf cookies within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 5.2

    Your rights

    You retain the right to receive plain-English information about load-balancing and csrf cookies, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 5.3

    Your obligations

    In relation to load-balancing and csrf cookies you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 5.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to load-balancing and csrf cookies. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

6

Preference and locale cookies

  1. 6.1

    Policy & legal framework

    This clause addresses preference and locale cookies within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 6.2

    Your rights

    You retain the right to receive plain-English information about preference and locale cookies, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 6.3

    Your obligations

    In relation to preference and locale cookies you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 6.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to preference and locale cookies. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

7

Dashboard layout and theme cookies

  1. 7.1

    Policy & legal framework

    This clause addresses dashboard layout and theme cookies within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 7.2

    Your rights

    You retain the right to receive plain-English information about dashboard layout and theme cookies, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 7.3

    Your obligations

    In relation to dashboard layout and theme cookies you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 7.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to dashboard layout and theme cookies. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

8

Analytics cookies (opt-in only)

  1. 8.1

    Policy & legal framework

    This clause addresses analytics cookies (opt-in only) within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 8.2

    Your rights

    You retain the right to receive plain-English information about analytics cookies (opt-in only), to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 8.3

    Your obligations

    In relation to analytics cookies (opt-in only) you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 8.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to analytics cookies (opt-in only). Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

9

Aggregation, IP anonymisation and sampling

  1. 9.1

    Policy & legal framework

    This clause addresses aggregation, ip anonymisation and sampling within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 9.2

    Your rights

    You retain the right to receive plain-English information about aggregation, ip anonymisation and sampling, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 9.3

    Your obligations

    In relation to aggregation, ip anonymisation and sampling you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 9.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to aggregation, ip anonymisation and sampling. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

10

Performance and error-monitoring cookies

  1. 10.1

    Policy & legal framework

    This clause addresses performance and error-monitoring cookies within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 10.2

    Your rights

    You retain the right to receive plain-English information about performance and error-monitoring cookies, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 10.3

    Your obligations

    In relation to performance and error-monitoring cookies you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 10.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to performance and error-monitoring cookies. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

11

Embedded widget cookies on customer sites

  1. 11.1

    Policy & legal framework

    This clause addresses embedded widget cookies on customer sites within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 11.2

    Your rights

    You retain the right to receive plain-English information about embedded widget cookies on customer sites, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 11.3

    Your obligations

    In relation to embedded widget cookies on customer sites you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 11.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to embedded widget cookies on customer sites. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

12

Third-party cookies and sub-processors

  1. 12.1

    Policy & legal framework

    This clause addresses third-party cookies and sub-processors within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 12.2

    Your rights

    You retain the right to receive plain-English information about third-party cookies and sub-processors, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 12.3

    Your obligations

    In relation to third-party cookies and sub-processors you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 12.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to third-party cookies and sub-processors. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

13

Advertising and cross-site tracking

  1. 13.1

    Policy & legal framework

    This clause addresses advertising and cross-site tracking within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 13.2

    Your rights

    You retain the right to receive plain-English information about advertising and cross-site tracking, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 13.3

    Your obligations

    In relation to advertising and cross-site tracking you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 13.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to advertising and cross-site tracking. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

14

Do Not Track and Global Privacy Control

  1. 14.1

    Policy & legal framework

    This clause addresses do not track and global privacy control within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 14.2

    Your rights

    You retain the right to receive plain-English information about do not track and global privacy control, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 14.3

    Your obligations

    In relation to do not track and global privacy control you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 14.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to do not track and global privacy control. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

19

Cookies set by API and developer tooling

  1. 19.1

    Policy & legal framework

    This clause addresses cookies set by api and developer tooling within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 19.2

    Your rights

    You retain the right to receive plain-English information about cookies set by api and developer tooling, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 19.3

    Your obligations

    In relation to cookies set by api and developer tooling you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 19.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to cookies set by api and developer tooling. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

20

Cookies for A/B tests and experiments

  1. 20.1

    Policy & legal framework

    This clause addresses cookies for a/b tests and experiments within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 20.2

    Your rights

    You retain the right to receive plain-English information about cookies for a/b tests and experiments, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 20.3

    Your obligations

    In relation to cookies for a/b tests and experiments you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 20.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to cookies for a/b tests and experiments. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

21

Mobile app storage and device identifiers

  1. 21.1

    Policy & legal framework

    This clause addresses mobile app storage and device identifiers within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 21.2

    Your rights

    You retain the right to receive plain-English information about mobile app storage and device identifiers, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 21.3

    Your obligations

    In relation to mobile app storage and device identifiers you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 21.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to mobile app storage and device identifiers. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

22

Retention periods and expiry table

  1. 22.1

    Policy & legal framework

    This clause addresses retention periods and expiry table within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 22.2

    Your rights

    You retain the right to receive plain-English information about retention periods and expiry table, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 22.3

    Your obligations

    In relation to retention periods and expiry table you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 22.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to retention periods and expiry table. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

23

Enforcement and monitoring

  1. 23.1

    Policy & legal framework

    This clause addresses enforcement and monitoring within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 23.2

    Your rights

    You retain the right to receive plain-English information about enforcement and monitoring, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 23.3

    Your obligations

    In relation to enforcement and monitoring you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 23.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to enforcement and monitoring. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

24

Changes to this policy

  1. 24.1

    Policy & legal framework

    This clause addresses changes to this policy within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 24.2

    Your rights

    You retain the right to receive plain-English information about changes to this policy, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 24.3

    Your obligations

    In relation to changes to this policy you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 24.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to changes to this policy. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

25

Contact and complaints

  1. 25.1

    Policy & legal framework

    This clause addresses contact and complaints within the Cookie Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Cookie Policy limits statutory rights that cannot be excluded by contract.

  2. 25.2

    Your rights

    You retain the right to receive plain-English information about contact and complaints, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 25.3

    Your obligations

    In relation to contact and complaints you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Cookie Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 25.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to contact and complaints. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

Contact

Questions about this document? Email legal@scorereview.io. For a signed counterpart or a redlined version, contact your account manager.

This document is provided by UK REAL REVIEWS LTD (trading as ScoreReview UK), a company registered in England and Wales under company number 14587101. Registered office: Windlehall, Crank Road, St Helens, Merseyside, WA11 7RG. It is not legal advice; take independent legal advice on how it applies to your organisation.