Legal Documentation

Incentivised Review Policy

How ScoreReview UK treats gifts, discounts, free products, prize draws, loyalty points and any other consideration that could influence a review — with mandatory disclosure and enforcement on scorereview.io.

Last reviewed: February 2026 · 25 sections · Version 3.1

scorereview-incentivised-review-policy.pdf · A4 · brandedAll documents
1

Purpose and consumer-protection context

  1. 1.1

    Policy & legal framework

    This clause addresses purpose and consumer-protection context within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 1.2

    Your rights

    You retain the right to receive plain-English information about purpose and consumer-protection context, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 1.3

    Your obligations

    In relation to purpose and consumer-protection context you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 1.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to purpose and consumer-protection context. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

2

Definitions of incentives and consideration

  1. 2.1

    Policy & legal framework

    This clause addresses definitions of incentives and consideration within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 2.2

    Your rights

    You retain the right to receive plain-English information about definitions of incentives and consideration, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 2.3

    Your obligations

    In relation to definitions of incentives and consideration you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 2.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to definitions of incentives and consideration. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

3

Prohibited incentives and pay-per-review

  1. 3.1

    Policy & legal framework

    This clause addresses prohibited incentives and pay-per-review within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 3.2

    Your rights

    You retain the right to receive plain-English information about prohibited incentives and pay-per-review, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 3.3

    Your obligations

    In relation to prohibited incentives and pay-per-review you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 3.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to prohibited incentives and pay-per-review. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

4

Permitted incentives with disclosure

  1. 4.1

    Policy & legal framework

    This clause addresses permitted incentives with disclosure within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 4.2

    Your rights

    You retain the right to receive plain-English information about permitted incentives with disclosure, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 4.3

    Your obligations

    In relation to permitted incentives with disclosure you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 4.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to permitted incentives with disclosure. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

5

Prize draws and lotteries

  1. 5.1

    Policy & legal framework

    This clause addresses prize draws and lotteries within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 5.2

    Your rights

    You retain the right to receive plain-English information about prize draws and lotteries, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 5.3

    Your obligations

    In relation to prize draws and lotteries you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 5.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to prize draws and lotteries. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

6

Loyalty points and store credit

  1. 6.1

    Policy & legal framework

    This clause addresses loyalty points and store credit within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 6.2

    Your rights

    You retain the right to receive plain-English information about loyalty points and store credit, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 6.3

    Your obligations

    In relation to loyalty points and store credit you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 6.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to loyalty points and store credit. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

7

Free samples and product seeding

  1. 7.1

    Policy & legal framework

    This clause addresses free samples and product seeding within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 7.2

    Your rights

    You retain the right to receive plain-English information about free samples and product seeding, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 7.3

    Your obligations

    In relation to free samples and product seeding you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 7.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to free samples and product seeding. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

8

Employee and affiliate reviews

  1. 8.1

    Policy & legal framework

    This clause addresses employee and affiliate reviews within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 8.2

    Your rights

    You retain the right to receive plain-English information about employee and affiliate reviews, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 8.3

    Your obligations

    In relation to employee and affiliate reviews you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 8.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to employee and affiliate reviews. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

9

Family, friends and household members

  1. 9.1

    Policy & legal framework

    This clause addresses family, friends and household members within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 9.2

    Your rights

    You retain the right to receive plain-English information about family, friends and household members, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 9.3

    Your obligations

    In relation to family, friends and household members you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 9.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to family, friends and household members. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

10

Influencer partnerships and #ad rules

  1. 10.1

    Policy & legal framework

    This clause addresses influencer partnerships and #ad rules within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 10.2

    Your rights

    You retain the right to receive plain-English information about influencer partnerships and #ad rules, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 10.3

    Your obligations

    In relation to influencer partnerships and #ad rules you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 10.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to influencer partnerships and #ad rules. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

11

Mandatory disclosure text and placement

  1. 11.1

    Policy & legal framework

    This clause addresses mandatory disclosure text and placement within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 11.2

    Your rights

    You retain the right to receive plain-English information about mandatory disclosure text and placement, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 11.3

    Your obligations

    In relation to mandatory disclosure text and placement you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 11.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to mandatory disclosure text and placement. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

12

Star-rating pressure and selective solicitation

  1. 12.1

    Policy & legal framework

    This clause addresses star-rating pressure and selective solicitation within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 12.2

    Your rights

    You retain the right to receive plain-English information about star-rating pressure and selective solicitation, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 12.3

    Your obligations

    In relation to star-rating pressure and selective solicitation you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 12.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to star-rating pressure and selective solicitation. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

13

Cherry-picking and buyer segmentation

  1. 13.1

    Policy & legal framework

    This clause addresses cherry-picking and buyer segmentation within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 13.2

    Your rights

    You retain the right to receive plain-English information about cherry-picking and buyer segmentation, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 13.3

    Your obligations

    In relation to cherry-picking and buyer segmentation you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 13.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to cherry-picking and buyer segmentation. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

14

Detection signals and audit sampling

  1. 14.1

    Policy & legal framework

    This clause addresses detection signals and audit sampling within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 14.2

    Your rights

    You retain the right to receive plain-English information about detection signals and audit sampling, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 14.3

    Your obligations

    In relation to detection signals and audit sampling you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 14.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to detection signals and audit sampling. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

15

Human moderator review process

  1. 15.1

    Policy & legal framework

    This clause addresses human moderator review process within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 15.2

    Your rights

    You retain the right to receive plain-English information about human moderator review process, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 15.3

    Your obligations

    In relation to human moderator review process you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 15.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to human moderator review process. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

16

Right of reply and evidence submission

  1. 16.1

    Policy & legal framework

    This clause addresses right of reply and evidence submission within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 16.2

    Your rights

    You retain the right to receive plain-English information about right of reply and evidence submission, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 16.3

    Your obligations

    In relation to right of reply and evidence submission you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 16.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to right of reply and evidence submission. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

17

Sanctions for undisclosed incentives

  1. 17.1

    Policy & legal framework

    This clause addresses sanctions for undisclosed incentives within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 17.2

    Your rights

    You retain the right to receive plain-English information about sanctions for undisclosed incentives, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 17.3

    Your obligations

    In relation to sanctions for undisclosed incentives you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 17.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to sanctions for undisclosed incentives. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

18

Repeat-offender ladder and permanent bans

  1. 18.1

    Policy & legal framework

    This clause addresses repeat-offender ladder and permanent bans within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 18.2

    Your rights

    You retain the right to receive plain-English information about repeat-offender ladder and permanent bans, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 18.3

    Your obligations

    In relation to repeat-offender ladder and permanent bans you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 18.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to repeat-offender ladder and permanent bans. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

19

Referral to CMA and Trading Standards

  1. 19.1

    Policy & legal framework

    This clause addresses referral to cma and trading standards within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 19.2

    Your rights

    You retain the right to receive plain-English information about referral to cma and trading standards, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 19.3

    Your obligations

    In relation to referral to cma and trading standards you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 19.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to referral to cma and trading standards. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

20

Cooperation with the ASA

  1. 20.1

    Policy & legal framework

    This clause addresses cooperation with the asa within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 20.2

    Your rights

    You retain the right to receive plain-English information about cooperation with the asa, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 20.3

    Your obligations

    In relation to cooperation with the asa you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 20.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to cooperation with the asa. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

21

Reviewer education and warnings

  1. 21.1

    Policy & legal framework

    This clause addresses reviewer education and warnings within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 21.2

    Your rights

    You retain the right to receive plain-English information about reviewer education and warnings, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 21.3

    Your obligations

    In relation to reviewer education and warnings you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 21.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to reviewer education and warnings. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

22

Business compliance training resources

  1. 22.1

    Policy & legal framework

    This clause addresses business compliance training resources within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 22.2

    Your rights

    You retain the right to receive plain-English information about business compliance training resources, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 22.3

    Your obligations

    In relation to business compliance training resources you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 22.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to business compliance training resources. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

23

Transparency reporting and enforcement stats

  1. 23.1

    Policy & legal framework

    This clause addresses transparency reporting and enforcement stats within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 23.2

    Your rights

    You retain the right to receive plain-English information about transparency reporting and enforcement stats, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 23.3

    Your obligations

    In relation to transparency reporting and enforcement stats you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 23.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to transparency reporting and enforcement stats. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

24

Changes to this policy

  1. 24.1

    Policy & legal framework

    This clause addresses changes to this policy within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 24.2

    Your rights

    You retain the right to receive plain-English information about changes to this policy, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 24.3

    Your obligations

    In relation to changes to this policy you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 24.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to changes to this policy. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

25

Contact and confidential reporting

  1. 25.1

    Policy & legal framework

    This clause addresses contact and confidential reporting within the Incentivised Review Policy that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Incentivised Review Policy limits statutory rights that cannot be excluded by contract.

  2. 25.2

    Your rights

    You retain the right to receive plain-English information about contact and confidential reporting, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 25.3

    Your obligations

    In relation to contact and confidential reporting you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Incentivised Review Policy, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 25.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to contact and confidential reporting. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

Contact

Questions about this document? Email legal@scorereview.io. For a signed counterpart or a redlined version, contact your account manager.

This document is provided by UK REAL REVIEWS LTD (trading as ScoreReview UK), a company registered in England and Wales under company number 14587101. Registered office: Windlehall, Crank Road, St Helens, Merseyside, WA11 7RG. It is not legal advice; take independent legal advice on how it applies to your organisation.