Professional services
Accountants, solicitors and consultants use verified reviews to win mandate work without a single testimonial page.
Read a playbook ScoreReview for businesses
ScoreReview UK customer review platform to collect and publish reviews
ScoreReview gives UK businesses one workspace to invite customers, apply the relevant verification checks to each submission, moderate incoming reviews and publish accepted reviews on a public profile and on their own website widgets. A review that completes the applicable process is shown on your ScoreReview profile with its verification status attached, so readers can see which checks apply before they read the rating.
Verified customer review collection Business review profile on scorereview.io Website review widgets included Right of reply on every review
ScoreReview for businesses · live signal
Public profile
Included
On scorereview.io
Verification
4 levels
Shown per review
Right of reply
Every review
Public thread
Data export
One click
Open formats
Verified & audit-logged
Included
Public profile
4 levels
Verification
Every review
Right of reply
One click
Data export
Voices
What teams say after their first 90 days.
Verified quotes from UK service firms running ScoreReview in production — operators, partners and clinical leads.
"ScoreReview for businesses replaced three tools and a spreadsheet. The verification ladder is the part our compliance team actually trusts."
Priya Shah
Head of Operations, Holborn Tax Advisory
"We shipped in an afternoon. The first verified review landed inside an hour, the first reply was drafted by AI and approved in seconds."
James Whitfield
Managing Partner, Mayfair Legal
"Direct booking conversion went up 38% the month we embedded the widget. Nothing else in the funnel changed."
Dr. Amara Okafor
Clinical Director, Northern Clinics Group
Capabilities
Everything you need, animated into one workflow.
Send invitations from real events
Trigger ScoreReview invitations from your CRM, booking system or a manual list, so every customer who receives one has actually interacted with the business.
Explore Send invitations from real events
Verify who is reviewing you
Each ScoreReview invitation is issued with a signed token, and the reviewer is checked at submission so the review is labelled with the verification level it earned.
Explore Verify who is reviewing you
Reply from a single inbox
Read and reply to every ScoreReview review from one workspace, keep response templates for common cases and route escalations to the right team member.
Explore Reply from a single inbox
Publish widgets on your site
Embed ScoreReview widgets to display your latest verified reviews on product, service, booking and landing pages without changing your existing design.
Explore Publish widgets on your site
Handle reports with a clear process
When a review is disputed, ScoreReview follows a published moderation policy so both sides know what evidence is being reviewed and how the decision will be made.
Explore Handle reports with a clear process
Understand review activity
See invitation delivery, response rate, verification mix and reply time inside your ScoreReview workspace, so operations teams know where to intervene.
Explore Understand review activity
Live preview
The ScoreReview workspace your team uses every day
The ScoreReview dashboard puts new reviews, pending replies, active invitations and moderation cases in one view, so a customer-experience lead can run the review programme without opening a separate spreadsheet or ticketing tool.
ScoreReview for businesses · console
liveRate
47%
Verified
98.2%
Latency
118ms
Activity feedlast 60s
- Verified review collected · Holborn Tax12s
- Invitation batch dispatched · 142 contacts09s
- Moderation passed · 12 items06s
- AI reply drafted · awaiting approval03s
Integrations & API
Connect verified scorereview for businesses reviews with every tool your team already runs on.
ScoreReview plugs directly into your CRM, helpdesk, accounting stack, scheduler and commerce platform so verified customer reviews, invitations and reply workflows move with your existing pipeline — no CSV exports, no brittle Zaps, no duplicate data entry. Every native connector is OAuth-secured, field-mapped and observable from the ScoreReview dashboard.
Prefer to build it yourself? A typed REST API, signed webhooks and a first-party JavaScript SDK give engineering teams a production-grade path in under an hour, with idempotency keys, per-tenant rate limits and full audit trails on every write.
OAuth 2.0 Signed webhooks REST + SDKs SOC-ready audit log GDPR data residency Sandbox environments
40+
Native connectors
99.98%
Webhook delivery
< 200ms
Median API latency
Live · 12 connectors
OAuth 2.0
01
HubSpot
CRM
02
Salesforce
CRM
03
Pipedrive
CRM
04
Xero
Finance
05
QuickBooks
Finance
06
Calendly
Scheduling
07
Slack
Comms
08
Microsoft Teams
Comms
09
Zapier
Automation
10
Make
Automation
11
Shopify
Commerce
12
WooCommerce
Commerce
REST API
Typed OpenAPI
Webhooks
HMAC-signed
SDKs
TS · Python · Go
From a customer interaction to a published verified review
The end-to-end flow inside ScoreReview keeps evidence, verification and reply handling together rather than splitting them across separate tools.
1
Send a ScoreReview invitation
A signed ScoreReview invitation is sent to a real customer after a booking, purchase, appointment or service interaction.
2
The reviewer submits and is verified
The reviewer opens the invitation, writes their review and is checked so their submission is labelled with the correct ScoreReview verification level.
3
Moderation reviews any reported cases
Reviews that trigger a report or policy flag are checked against the published ScoreReview moderation policy before publication.
4
The review is published with a business reply
The verified review appears on your ScoreReview business profile and on any website widget you have embedded, with your public reply visible next to it.
Comparison
ScoreReview compared with informal or ad-hoc review handling
The controls that matter most for UK businesses are whether reviewers are verified, whether moderation follows a written policy, and whether the business can respond publicly on every review.
| Capability | ScoreReview | Generic platform | DIY / spreadsheet |
|---|---|---|---|
| Verification status shown on each review | |||
| Signed invitations tied to a real interaction | |||
| Published moderation policy | |||
| Business reply available on every review | |||
| Public business profile on scorereview.io | |||
| One-click export of reviews and invitations |
Who it's for
Built for the operators that take reputation seriously.
Three shapes of customer use this every day. Pick the closest match — the playbook follows.
Multi-location brands
Clinics, dealers and hospitality groups roll out brand-consistent collection across every site, with per-location dashboards.
Read a playbookMarketplaces & networks
Co-ops, franchises and B2B marketplaces share a single verification standard while keeping member data isolated.
Read a playbook Outcomes
The numbers we're measured on.
Aggregate outcomes across UK service firms using ScoreReview in production. Refreshed quarterly, methodology published.
+38%
Conversion uplift
On product & service pages
47%
Median response rate
Across verified invitations
< 24h
Moderation SLA
Human-reviewed, every item
4.7×
Year-one ROI
Across 200+ UK firms
Why teams switch
What UK businesses use ScoreReview for.
- Collecting verified customer reviews at scale
- Publishing a business review profile on scorereview.io
- Embedding review widgets on their own website
- Managing replies and moderation reports in one place
- Keeping an inspectable record of every invitation sent
- Exporting review data whenever the business needs it
Questions
Everything you'd ask in a sales call — answered upfront.
You create a ScoreReview business profile on scorereview.io, add the customer interactions that should trigger an invitation, and either connect an existing CRM or upload a list of recent customers. Invitations begin sending on your chosen schedule.
Ready when you are
Set up your ScoreReview business profile
Create a ScoreReview business profile on scorereview.io, connect an invitation source and start collecting verified customer reviews for your UK business.
Demo rating · platform preview UK GDPR aligned Independent moderation
Continue exploring
Real UK operators
Real businesses. Real customers. Real reviews.
From the corner café to the multi-site clinic — see the UK businesses shipping verified reviews with ScoreReview every day.
Hospitality
Independent café · Manchester
Photographed on location, published with the verified review it belongs to.
Hotels
Boutique hotel front desk
Restaurants
Family restaurant, Saturday service
Trades
Local plumber, on the job
Clinics
Dental clinic reception
Every photograph is tied to a verified review, timestamped and published under the UK GDPR consent of the business owner.
See customer storiesHospitality
Independent café · Manchester
Hotels
Boutique hotel front desk
Restaurants
Family restaurant, Saturday service
Trades
Local plumber, on the job
Clinics
Dental clinic reception
Clinics
Cosmetic clinic consult
Law
Solicitor in chambers
Retail
High-street shop, till point
eCommerce
Online store fulfilment
Local SEO
Local service owner
Owners
Small team, big day
Owners
Independent owner at the counter
Hospitality
Independent café · Manchester
Hotels
Boutique hotel front desk
Restaurants
Family restaurant, Saturday service
Trades
Local plumber, on the job
Clinics
Dental clinic reception
Clinics
Cosmetic clinic consult
Law
Solicitor in chambers
Retail
High-street shop, till point
eCommerce
Online store fulfilment
Local SEO
Local service owner
Owners
Small team, big day
Owners
Independent owner at the counter