Professional services
Accountants, solicitors and consultants use verified reviews to win mandate work without a single testimonial page.
Read a playbookLawful basis built in. Self-service export and erasure. EU and UK data residency. Signed DPAs available on request — no upgrade required.
Verified quotes from UK service firms running ScoreReviews in production — operators, partners and clinical leads.
"GDPR · UK DPA 2018 replaced three tools and a spreadsheet. The verification ladder is the part our compliance team actually trusts."
"We shipped in an afternoon. The first verified review landed inside an hour, the first reply was drafted by AI and approved in seconds."
"Direct booking conversion went up 38% the month we embedded the widget. Nothing else in the funnel changed."
Invitation flows scoped to legitimate interest with clear opt-outs and balancing tests on file.
Subjects can request export or erasure directly from their review page — no support ticket required.
London and Dublin regions by default. US opt-in. No silent cross-border replication.
Hard delete tooling with audit trail. Anonymised reviews remain only with explicit policy approval.
Granular consent for invitations, follow-ups and surveys. Withdrawn instantly across channels.
Email and SMS templates pre-flighted against PECR, CAN-SPAM and CASL requirements.
An always-on support layer explains verification labels, data rights and submission flow — in plain language, with a real human on standby.
Native connectors for every major CRM, helpdesk, accounting platform and scheduler — plus a typed REST API and signed webhooks for the rest.
Subject submits via self-service portal, email or your support team.
Identity confirmed via tokenised link tied to the original engagement.
Export, rectify, restrict or erase — logged with reason codes.
Subject receives signed confirmation; you receive an audit entry.
Compliance is a baseline, not a feature flag.
| Capability | ScoreReviews | Trustpilot | Yotpo |
|---|---|---|---|
| Signed DPA on every plan | |||
| Self-service DSAR portal | |||
| EU/UK data residency | |||
| Granular consent log | |||
| Subprocessor change notifications |
Three shapes of customer use this every day. Pick the closest match — the playbook follows.
Accountants, solicitors and consultants use verified reviews to win mandate work without a single testimonial page.
Read a playbookClinics, dealers and hospitality groups roll out brand-consistent collection across every site, with per-location dashboards.
Read a playbookCo-ops, franchises and B2B marketplaces share a single verification standard while keeping member data isolated.
Read a playbookAggregate outcomes across UK service firms using ScoreReviews in production. Refreshed quarterly, methodology published.
Legitimate interest, supported by documented balancing tests. Subjects can object at any point and we honour opt-outs across channels within minutes.
Request the DPA, residency map and subprocessor list — all in one pack.