Professional services
Accountants, solicitors and consultants use verified reviews to win mandate work without a single testimonial page.
Read a playbook Fake review policy
Zero tolerance. Public enforcement.
Fake, incentivised and AI-generated reviews degrade the trust ledger. We detect them, action them within 24 hours and publish quarterly enforcement reports.
24h enforcement Quarterly disclosure Cross-signal detection Right of reply
Fake review policy · live signal
Detection rate
97.4%
Trailing 90d
Action SLA
24h
From flag
False positive
0.8%
Audited
Reports / yr
4
Public
Verified & audit-logged
97.4%
Detection rate
24h
Action SLA
0.8%
False positive
4
Reports / yr
Voices
What teams say after their first 90 days.
Verified quotes from UK service firms running ScoreReviews in production — operators, partners and clinical leads.
"Fake review policy replaced three tools and a spreadsheet. The verification ladder is the part our compliance team actually trusts."
Priya Shah
Head of Operations, Holborn Tax Advisory
"We shipped in an afternoon. The first verified review landed inside an hour, the first reply was drafted by AI and approved in seconds."
James Whitfield
Managing Partner, Mayfair Legal
"Direct booking conversion went up 38% the month we embedded the widget. Nothing else in the funnel changed."
Dr. Amara Okafor
Clinical Director, Northern Clinics Group
Capabilities
Everything you need, animated into one workflow.
Cross-signal detection
Device, network, language and behavioural signals combined — no single trigger, no false-positive cascade.
Explore Cross-signal detection
Human moderation
Every flagged review reviewed by a trained moderator before action — no algorithmic auto-removal.
Explore Human moderation
Right of reply
Both reviewer and business get 72 hours to submit evidence before any action is taken.
Explore Right of reply
Quarterly disclosure
We publish detection rates, action counts and false-positive rates every quarter.
Explore Quarterly disclosure
AI-generated detection
Multi-model classifier flags LLM-generated text; humans confirm before any enforcement.
Explore AI-generated detection
Pattern alerts
Coordinated review attacks trigger automatic escalation to our trust & safety team.
Explore Pattern alerts
Live preview
Fake review policy in action
A live look at the workflow — what your team sees and what your customers experience, side by side.
Fake review policy · console
liveRate
47%
Verified
98.2%
Latency
118ms
Activity feedlast 60s
- Verified review collected · Holborn Tax12s
- Invitation batch dispatched · 142 contacts09s
- Moderation passed · 12 items06s
- AI reply drafted · awaiting approval03s
Integrations
Browse the catalogue Plug into the tools your team already runs on.
Native connectors for every major CRM, helpdesk, accounting platform and scheduler — plus a typed REST API and signed webhooks for the rest.
HubSpot
CRM
Salesforce
CRM
Pipedrive
CRM
Xero
Finance
QuickBooks
Finance
Calendly
Scheduling
Slack
Comms
Microsoft Teams
Comms
Zapier
Automation
Make
Automation
Shopify
Commerce
WooCommerce
Commerce
Enforcement
Four steps from signal to public action.
1
Signal
Automated detection, customer report or business dispute opens an investigation.
2
Evidence
Both sides get 72 hours to submit evidence — receipts, communications, account history.
3
Decide
Trained moderator reviews evidence, decides, and documents the rationale.
4
Disclose
Action recorded in the public ledger; both parties notified with reasoning.
Comparison
Fake review policy vs. the rest
How ScoreReviews compares to generic review tools on the controls that actually matter.
| Capability | ScoreReviews | Generic platform | DIY / spreadsheet |
|---|---|---|---|
| Built for service businesses | |||
| Evidence-graded verification | |||
| Real-time webhook fan-out | |||
| Human moderation in 24h | |||
| Transparent, capped pricing | |||
| UK / EU data residency |
Who it's for
Built for the operators that take reputation seriously.
Three shapes of customer use this every day. Pick the closest match — the playbook follows.
Multi-location brands
Clinics, dealers and hospitality groups roll out brand-consistent collection across every site, with per-location dashboards.
Read a playbookMarketplaces & networks
Co-ops, franchises and B2B marketplaces share a single verification standard while keeping member data isolated.
Read a playbook Outcomes
The numbers we're measured on.
Aggregate outcomes across UK service firms using ScoreReviews in production. Refreshed quarterly, methodology published.
+38%
Conversion uplift
On product & service pages
47%
Median response rate
Across verified invitations
< 24h
Moderation SLA
Human-reviewed, every item
4.7×
Year-one ROI
Across 200+ UK firms
Why teams switch
What we will never do.
- Charge to suppress or remove reviews
- Auto-delete reviews on business request
- Use AI as the sole moderator
- Hide enforcement statistics
- Action without right of reply
- Apply different rules per plan tier
Questions
Everything you'd ask in a sales call — answered upfront.
Most teams ship in a single afternoon. Enterprise rollouts with SSO and SCIM typically complete inside a week.
Ready when you are
Read the latest enforcement report
Quarterly transparency on detection, action and false-positive rates.
Demo rating · platform preview UK GDPR aligned Independent moderation