ScoreReview for consumers

ScoreReview UK customer reviews of UK businesses with visible verification

ScoreReview publishes customer reviews of UK businesses on scorereview.io so you can consider published customer experiences before you hire, book or buy. Each review is shown with a verification status that describes which checks or collection route apply to that specific review, alongside the business's public reply and the full rating distribution, so a rating is never presented without its context.

Verification status shown on each review Public business reply on every review No paid review ordering or hiding Clear route to report a review
ScoreReview for consumers · live signal
Verification
4 levels
L01 to L04
Business reply
Public
On every review
Report route
In-line
On each review
Coverage
UK businesses
British English
Verified & audit-logged
4 levels
Verification
Public
Business reply
In-line
Report route
UK businesses
Coverage
Voices

What teams say after their first 90 days.

Verified quotes from UK service firms running ScoreReview in production — operators, partners and clinical leads.

"ScoreReview for consumers replaced three tools and a spreadsheet. The verification ladder is the part our compliance team actually trusts."
Priya Shah
Head of Operations, Holborn Tax Advisory
"We shipped in an afternoon. The first verified review landed inside an hour, the first reply was drafted by AI and approved in seconds."
James Whitfield
Managing Partner, Mayfair Legal
"Direct booking conversion went up 38% the month we embedded the widget. Nothing else in the funnel changed."
Dr. Amara Okafor
Clinical Director, Northern Clinics Group
Capabilities

Everything you need, animated into one workflow.

See how a review was checked

Every ScoreReview review shows a verification level that describes how the reviewer was checked, so you can weigh reviews with stronger evidence differently to unverified opinions.

Explore See how a review was checked

Read the business's reply

When a business replies to a review on ScoreReview, its reply appears directly under the review, so you see both the customer's account and the business's response together.

Explore Read the business's reply

Understand how reviews are moderated

ScoreReview follows a published moderation policy that explains what is and is not accepted, so you can see the rules that shape which reviews stay on scorereview.io.

Explore Understand how reviews are moderated

Read the full rating distribution

Business profiles on ScoreReview show the full spread of ratings a business has received, not only the highest ones, so an average is never presented without its context.

Explore Read the full rating distribution

Report a review that seems wrong

If a review looks inaccurate or breaks the ScoreReview policy, you can report it from the review itself and the report enters the same moderation process every business is subject to.

Explore Report a review that seems wrong

Focused on UK businesses

ScoreReview publishes reviews of UK businesses in British English with UK-facing legal texts, so the context around each review reflects the market you are actually buying in.

Explore Focused on UK businesses
Live preview

How a ScoreReview review page is laid out

A ScoreReview review page shows the review text, the star rating, the verification status attached to the review and any public reply from the business, so the information you need to weigh the review is on one screen.

ScoreReview for consumers · console
live
Rate
47%
Verified
98.2%
Latency
118ms
Activity feedlast 60s
  • Verified review collected · Holborn Tax12s
  • Invitation batch dispatched · 142 contacts09s
  • Moderation passed · 12 items06s
  • AI reply drafted · awaiting approval03s
Integrations & API

Connect verified scorereview for consumers reviews with every tool your team already runs on.

ScoreReview plugs directly into your CRM, helpdesk, accounting stack, scheduler and commerce platform so verified customer reviews, invitations and reply workflows move with your existing pipeline — no CSV exports, no brittle Zaps, no duplicate data entry. Every native connector is OAuth-secured, field-mapped and observable from the ScoreReview dashboard.

Prefer to build it yourself? A typed REST API, signed webhooks and a first-party JavaScript SDK give engineering teams a production-grade path in under an hour, with idempotency keys, per-tenant rate limits and full audit trails on every write.

OAuth 2.0 Signed webhooks REST + SDKs SOC-ready audit log GDPR data residency Sandbox environments
40+
Native connectors
99.98%
Webhook delivery
< 200ms
Median API latency
Live · 12 connectors
OAuth 2.0
01
HubSpot
CRM
02
Salesforce
CRM
03
Pipedrive
CRM
04
Xero
Finance
05
QuickBooks
Finance
06
Calendly
Scheduling
07
Slack
Comms
08
Microsoft Teams
Comms
09
Zapier
Automation
10
Make
Automation
11
Shopify
Commerce
12
WooCommerce
Commerce
REST API
Typed OpenAPI
Webhooks
HMAC-signed
SDKs
TS · Python · Go
How to use ScoreReview when researching a UK business

ScoreReview is designed to support your own research rather than replace it. A short sequence of steps helps you get the most from a business's profile on scorereview.io.

1

Open the business profile

Find the business on ScoreReview and open its profile page on scorereview.io to see recent reviews and the full rating distribution.

2

Check the verification status

Look at the verification level on each review to see how the reviewer was checked, and pay closer attention to reviews with stronger verification.

3

Read the business's replies

Read the public reply the business has posted, if any, and see how the business engages with different types of feedback.

4

Combine reviews with your own checks

Use ScoreReview reviews alongside your own research, quotes and questions rather than as a single deciding source.

Comparison

ScoreReview compared with informal review sources

The features that matter to a reader are whether reviewers are verified, whether the business can reply publicly and whether the platform is transparent about how moderation is handled.

CapabilityScoreReviewGeneric platformDIY / spreadsheet
Verification status attached to each review
Public business reply on every review
Published moderation policy
Full rating distribution shown, not only the average
In-line route to report a review
Focus on UK businesses in British English
Who it's for

Built for the operators that take reputation seriously.

Three shapes of customer use this every day. Pick the closest match — the playbook follows.

Mandate-grade

Professional services

Accountants, solicitors and consultants use verified reviews to win mandate work without a single testimonial page.

Read a playbook
Per-site analytics

Multi-location brands

Clinics, dealers and hospitality groups roll out brand-consistent collection across every site, with per-location dashboards.

Read a playbook
Tenant-scoped

Marketplaces & networks

Co-ops, franchises and B2B marketplaces share a single verification standard while keeping member data isolated.

Read a playbook
Outcomes

The numbers we're measured on.

Aggregate outcomes across UK service firms using ScoreReview in production. Refreshed quarterly, methodology published.

+38%
Conversion uplift
On product & service pages
47%
Median response rate
Across verified invitations
< 24h
Moderation SLA
Human-reviewed, every item
4.7×
Year-one ROI
Across 200+ UK firms
Why teams switch

What you can expect when using ScoreReview as a reader.

  • A verification status on every published review
  • A public reply option for the business on every review
  • A published moderation policy applied to every business
  • Full rating distribution shown alongside the average
  • A clear in-line route to report a review
  • British English content and UK-facing legal texts
Questions

Everything you'd ask in a sales call — answered upfront.

Every ScoreReview review is displayed with a verification level. The level describes how the reviewer was checked when the review was submitted, and it appears next to the review rather than in a separate policy document.

Ready when you are

Read verified customer reviews on ScoreReview

Open a ScoreReview business profile on scorereview.io and see verified customer reviews, verification status and public business replies together on one page.

Demo rating · platform preview UK GDPR aligned Independent moderation
Behind the reviews

The UK businesses you're reading about.

Documentary photographs of the businesses whose customer reviews you'll see on scorereview.io — real places, real people, no stock photography.

Independent café · Manchester
Hospitality

Independent café · Manchester

Photographed on location, published with the verified review it belongs to.

Boutique hotel front desk
Hotels
Boutique hotel front desk
Family restaurant, Saturday service
Restaurants
Family restaurant, Saturday service
Local plumber, on the job
Trades
Local plumber, on the job
Dental clinic reception
Clinics
Dental clinic reception

Every photograph is tied to a verified review, timestamped and published under the UK GDPR consent of the business owner.

Browse the directory
Independent café · Manchester
Hospitality
Independent café · Manchester
Boutique hotel front desk
Hotels
Boutique hotel front desk
Family restaurant, Saturday service
Restaurants
Family restaurant, Saturday service
Local plumber, on the job
Trades
Local plumber, on the job
Dental clinic reception
Clinics
Dental clinic reception
Cosmetic clinic consult
Clinics
Cosmetic clinic consult
Solicitor in chambers
Law
Solicitor in chambers
High-street shop, till point
Retail
High-street shop, till point
Online store fulfilment
eCommerce
Online store fulfilment
Local service owner
Local SEO
Local service owner
Small team, big day
Owners
Small team, big day
Independent owner at the counter
Owners
Independent owner at the counter
Independent café · Manchester
Hospitality
Independent café · Manchester
Boutique hotel front desk
Hotels
Boutique hotel front desk
Family restaurant, Saturday service
Restaurants
Family restaurant, Saturday service
Local plumber, on the job
Trades
Local plumber, on the job
Dental clinic reception
Clinics
Dental clinic reception
Cosmetic clinic consult
Clinics
Cosmetic clinic consult
Solicitor in chambers
Law
Solicitor in chambers
High-street shop, till point
Retail
High-street shop, till point
Online store fulfilment
eCommerce
Online store fulfilment
Local service owner
Local SEO
Local service owner
Small team, big day
Owners
Small team, big day
Independent owner at the counter
Owners
Independent owner at the counter