Review analytics

Analytics that drive decisions, not dashboards.

Theme clustering, cohort scoring, SLA correlation and revenue attribution — built for service businesses where one review can change a quarter.

Theme clustering Cohort scoring SLA correlation Revenue attribution
Review analytics · live signal
Themes detected
1,184
Avg / customer
Theme accuracy
94%
Validated
Sync latency
< 5m
To warehouse
Dashboards
12
Pre-built
Verified & audit-logged
1,184
Themes detected
94%
Theme accuracy
< 5m
Sync latency
12
Dashboards
Voices

What teams say after their first 90 days.

Verified quotes from UK service firms running ScoreReviews in production — operators, partners and clinical leads.

"Review analytics replaced three tools and a spreadsheet. The verification ladder is the part our compliance team actually trusts."
Priya Shah
Head of Operations, Holborn Tax Advisory
"We shipped in an afternoon. The first verified review landed inside an hour, the first reply was drafted by AI and approved in seconds."
James Whitfield
Managing Partner, Mayfair Legal
"Direct booking conversion went up 38% the month we embedded the widget. Nothing else in the funnel changed."
Dr. Amara Okafor
Clinical Director, Northern Clinics Group
Capabilities

Everything you need, animated into one workflow.

Theme clustering

Automatic theme extraction with sentiment, frequency and trend over time.

Explore Theme clustering

Cohort scoring

Slice scores by sector, service line, location or customer cohort.

Explore Cohort scoring

SLA correlation

Time-to-first-response charts against rating — the strongest single predictor we see.

Explore SLA correlation

Revenue attribution

Map reviews to closed-won deals via CRM integration — see review ROI by sector.

Explore Revenue attribution

AI summaries

Weekly executive summaries with ranked actions, not 40-page PDF reports.

Explore AI summaries

Warehouse sync

Native sync to BigQuery, Snowflake and Redshift — bring reviews to your BI stack.

Explore Warehouse sync
Live preview

Themes that drive the score

Auto-clustered themes from every review, weighted by verification tier and customer LTV — surfaced as ranked action items, not pie charts.

scorereview · dashboard
Live
Total reviews
0
Avg rating
4.86
Invite open rate
71%
Rating distribution
5
82%
4
11%
3
4%
2
2%
1
1%
Verification mix
Client Confirmed62%
Invitation Verified24%
Email Verified11%
Unverified3%
Review volume · 30d
Integrations

Plug into the tools your team already runs on.

Native connectors for every major CRM, helpdesk, accounting platform and scheduler — plus a typed REST API and signed webhooks for the rest.

Browse the catalogue
HubSpot
CRM
Salesforce
CRM
Pipedrive
CRM
Xero
Finance
QuickBooks
Finance
Calendly
Scheduling
Slack
Comms
Microsoft Teams
Comms
Zapier
Automation
Make
Automation
Shopify
Commerce
WooCommerce
Commerce
Workflow

From first signal to verified outcome — in four short steps.

1

Connect

Plug in your CRM, helpdesk or POS in minutes — no engineering ticket.

2

Invite

Trigger verified invitations on the events that already matter to your business.

3

Moderate

AI assists, humans decide. Every action is logged and reversible.

4

Reply & report

Reply from one inbox; report on themes, cohorts and revenue impact.

Comparison

Review analytics vs. the rest

How ScoreReviews compares to generic review tools on the controls that actually matter.

CapabilityScoreReviewsGeneric platformDIY / spreadsheet
Built for service businesses
Evidence-graded verification
Real-time webhook fan-out
Human moderation in 24h
Transparent, capped pricing
UK / EU data residency
Who it's for

Built for the operators that take reputation seriously.

Three shapes of customer use this every day. Pick the closest match — the playbook follows.

Mandate-grade

Professional services

Accountants, solicitors and consultants use verified reviews to win mandate work without a single testimonial page.

Read a playbook
Per-site analytics

Multi-location brands

Clinics, dealers and hospitality groups roll out brand-consistent collection across every site, with per-location dashboards.

Read a playbook
Tenant-scoped

Marketplaces & networks

Co-ops, franchises and B2B marketplaces share a single verification standard while keeping member data isolated.

Read a playbook
Outcomes

The numbers we're measured on.

Aggregate outcomes across UK service firms using ScoreReviews in production. Refreshed quarterly, methodology published.

+38%
Conversion uplift
On product & service pages
47%
Median response rate
Across verified invitations
< 24h
Moderation SLA
Human-reviewed, every item
4.7×
Year-one ROI
Across 200+ UK firms
Why teams switch

Why teams choose Review analytics.

  • Verification ladder on every review
  • SAML SSO and SCIM provisioning
  • Per-tenant data isolation
  • Tamper-evident audit log
  • Webhook-driven automation
  • Direct support from review specialists
Questions

Everything you'd ask in a sales call — answered upfront.

Most teams ship in a single afternoon. Enterprise rollouts with SSO and SCIM typically complete inside a week.

Ready when you are

See the analytics suite

Book a 20-minute demo with a review-analytics specialist.

Demo rating · platform preview UK GDPR aligned Independent moderation