Legal Documentation

Data Processing Agreement

The Data Processing Agreement (DPA) between the business customer (Controller) and UK REAL REVIEWS LTD trading as ScoreReview UK (Processor), incorporated into the Terms of Service on scorereview.io.

Last reviewed: February 2026 · 25 sections · Version 3.7

scorereview-dpa.pdf · A4 · brandedAll documents
1

Parties, definitions and interpretation

  1. 1.1

    Policy & legal framework

    This clause addresses parties, definitions and interpretation within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 1.2

    Your rights

    You retain the right to receive plain-English information about parties, definitions and interpretation, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 1.3

    Your obligations

    In relation to parties, definitions and interpretation you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 1.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to parties, definitions and interpretation. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

2

Scope, roles and incorporation

  1. 2.1

    Policy & legal framework

    This clause addresses scope, roles and incorporation within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 2.2

    Your rights

    You retain the right to receive plain-English information about scope, roles and incorporation, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 2.3

    Your obligations

    In relation to scope, roles and incorporation you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 2.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to scope, roles and incorporation. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

3

Subject matter and duration of processing

  1. 3.1

    Policy & legal framework

    This clause addresses subject matter and duration of processing within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 3.2

    Your rights

    You retain the right to receive plain-English information about subject matter and duration of processing, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 3.3

    Your obligations

    In relation to subject matter and duration of processing you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 3.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to subject matter and duration of processing. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

4

Nature and purpose of processing

  1. 4.1

    Policy & legal framework

    This clause addresses nature and purpose of processing within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 4.2

    Your rights

    You retain the right to receive plain-English information about nature and purpose of processing, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 4.3

    Your obligations

    In relation to nature and purpose of processing you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 4.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to nature and purpose of processing. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

5

Categories of data subjects and personal data

  1. 5.1

    Policy & legal framework

    This clause addresses categories of data subjects and personal data within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 5.2

    Your rights

    You retain the right to receive plain-English information about categories of data subjects and personal data, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 5.3

    Your obligations

    In relation to categories of data subjects and personal data you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 5.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to categories of data subjects and personal data. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

6

Documented instructions of the Controller

  1. 6.1

    Policy & legal framework

    This clause addresses documented instructions of the controller within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 6.2

    Your rights

    You retain the right to receive plain-English information about documented instructions of the controller, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 6.3

    Your obligations

    In relation to documented instructions of the controller you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 6.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to documented instructions of the controller. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

7

Compliance with Data Protection Law

  1. 7.1

    Policy & legal framework

    This clause addresses compliance with data protection law within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 7.2

    Your rights

    You retain the right to receive plain-English information about compliance with data protection law, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 7.3

    Your obligations

    In relation to compliance with data protection law you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 7.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to compliance with data protection law. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

8

Confidentiality of Processor personnel

  1. 8.1

    Policy & legal framework

    This clause addresses confidentiality of processor personnel within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 8.2

    Your rights

    You retain the right to receive plain-English information about confidentiality of processor personnel, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 8.3

    Your obligations

    In relation to confidentiality of processor personnel you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 8.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to confidentiality of processor personnel. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

9

Technical and organisational measures

  1. 9.1

    Policy & legal framework

    This clause addresses technical and organisational measures within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 9.2

    Your rights

    You retain the right to receive plain-English information about technical and organisational measures, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 9.3

    Your obligations

    In relation to technical and organisational measures you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 9.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to technical and organisational measures. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

10

Assistance with data subject rights

  1. 10.1

    Policy & legal framework

    This clause addresses assistance with data subject rights within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 10.2

    Your rights

    You retain the right to receive plain-English information about assistance with data subject rights, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 10.3

    Your obligations

    In relation to assistance with data subject rights you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 10.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to assistance with data subject rights. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

11

Assistance with DPIAs and prior consultation

  1. 11.1

    Policy & legal framework

    This clause addresses assistance with dpias and prior consultation within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 11.2

    Your rights

    You retain the right to receive plain-English information about assistance with dpias and prior consultation, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 11.3

    Your obligations

    In relation to assistance with dpias and prior consultation you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 11.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to assistance with dpias and prior consultation. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

12

Personal data breach notification

  1. 12.1

    Policy & legal framework

    This clause addresses personal data breach notification within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 12.2

    Your rights

    You retain the right to receive plain-English information about personal data breach notification, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 12.3

    Your obligations

    In relation to personal data breach notification you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 12.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to personal data breach notification. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

13

Return and deletion of Personal Data

  1. 13.1

    Policy & legal framework

    This clause addresses return and deletion of personal data within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 13.2

    Your rights

    You retain the right to receive plain-English information about return and deletion of personal data, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 13.3

    Your obligations

    In relation to return and deletion of personal data you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 13.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to return and deletion of personal data. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

14

Audit rights and information provision

  1. 14.1

    Policy & legal framework

    This clause addresses audit rights and information provision within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 14.2

    Your rights

    You retain the right to receive plain-English information about audit rights and information provision, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 14.3

    Your obligations

    In relation to audit rights and information provision you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 14.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to audit rights and information provision. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

15

Sub-processors and onward engagements

  1. 15.1

    Policy & legal framework

    This clause addresses sub-processors and onward engagements within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 15.2

    Your rights

    You retain the right to receive plain-English information about sub-processors and onward engagements, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 15.3

    Your obligations

    In relation to sub-processors and onward engagements you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 15.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to sub-processors and onward engagements. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

16

General authorisation and change notice

  1. 16.1

    Policy & legal framework

    This clause addresses general authorisation and change notice within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 16.2

    Your rights

    You retain the right to receive plain-English information about general authorisation and change notice, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 16.3

    Your obligations

    In relation to general authorisation and change notice you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 16.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to general authorisation and change notice. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

17

International data transfers and IDTA

  1. 17.1

    Policy & legal framework

    This clause addresses international data transfers and idta within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 17.2

    Your rights

    You retain the right to receive plain-English information about international data transfers and idta, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 17.3

    Your obligations

    In relation to international data transfers and idta you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 17.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to international data transfers and idta. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

18

UK–EU Addendum and Standard Contractual Clauses

  1. 18.1

    Policy & legal framework

    This clause addresses uk–eu addendum and standard contractual clauses within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 18.2

    Your rights

    You retain the right to receive plain-English information about uk–eu addendum and standard contractual clauses, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 18.3

    Your obligations

    In relation to uk–eu addendum and standard contractual clauses you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 18.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to uk–eu addendum and standard contractual clauses. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

19

Records of processing and documentation

  1. 19.1

    Policy & legal framework

    This clause addresses records of processing and documentation within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 19.2

    Your rights

    You retain the right to receive plain-English information about records of processing and documentation, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 19.3

    Your obligations

    In relation to records of processing and documentation you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 19.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to records of processing and documentation. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

20

Liability, indemnity and limitation

  1. 20.1

    Policy & legal framework

    This clause addresses liability, indemnity and limitation within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 20.2

    Your rights

    You retain the right to receive plain-English information about liability, indemnity and limitation, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 20.3

    Your obligations

    In relation to liability, indemnity and limitation you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 20.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to liability, indemnity and limitation. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

21

Insurance and financial responsibility

  1. 21.1

    Policy & legal framework

    This clause addresses insurance and financial responsibility within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 21.2

    Your rights

    You retain the right to receive plain-English information about insurance and financial responsibility, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 21.3

    Your obligations

    In relation to insurance and financial responsibility you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 21.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to insurance and financial responsibility. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

22

Governing law and jurisdiction

  1. 22.1

    Policy & legal framework

    This clause addresses governing law and jurisdiction within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 22.2

    Your rights

    You retain the right to receive plain-English information about governing law and jurisdiction, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 22.3

    Your obligations

    In relation to governing law and jurisdiction you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 22.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to governing law and jurisdiction. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

23

Term, termination and survival

  1. 23.1

    Policy & legal framework

    This clause addresses term, termination and survival within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 23.2

    Your rights

    You retain the right to receive plain-English information about term, termination and survival, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 23.3

    Your obligations

    In relation to term, termination and survival you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 23.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to term, termination and survival. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

24

Order of precedence and conflicts

  1. 24.1

    Policy & legal framework

    This clause addresses order of precedence and conflicts within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 24.2

    Your rights

    You retain the right to receive plain-English information about order of precedence and conflicts, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 24.3

    Your obligations

    In relation to order of precedence and conflicts you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 24.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to order of precedence and conflicts. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

25

Execution, counterparts and notices

  1. 25.1

    Policy & legal framework

    This clause addresses execution, counterparts and notices within the Data Processing Agreement that governs your relationship with ScoreReview UK, operated by UK REAL REVIEWS LTD (company number 14587101). It is drafted to satisfy the Consumer Rights Act 2015, the Digital Markets, Competition and Consumers Act 2024, the UK GDPR and the Data Protection Act 2018 as they apply to a UK-registered review platform published at scorereview.io.

    Where an obligation in this clause conflicts with mandatory statute or with a signed Order Form, the more protective provision prevails. Nothing in Data Processing Agreement limits statutory rights that cannot be excluded by contract.

  2. 25.2

    Your rights

    You retain the right to receive plain-English information about execution, counterparts and notices, to challenge any decision we take under this clause, and to escalate an unresolved complaint to the relevant supervisory authority — the Information Commissioner's Office for data matters and the Competition and Markets Authority for consumer-law matters. Escalation does not require you to waive any right of action.

    Reviewers keep ownership of the content they submit; businesses keep ownership of the transactional data they upload. ScoreReview UK holds only the licence necessary to operate scorereview.io and to publish verified reviews to the audience the reviewer intended.

  3. 25.3

    Your obligations

    In relation to execution, counterparts and notices you must provide accurate information, act in good faith, and refrain from any conduct that would mislead consumers, distort the trust ledger, or breach the acceptable-use rules published at scorereview.io/acceptable-use. Repeated or wilful breach is grounds for suspension without refund.

    Where you act on behalf of a business you warrant that you have authority to bind that business to Data Processing Agreement, that any customer contact you upload consented to receive a review invitation, and that you will keep records sufficient to demonstrate that consent for at least 24 months.

  4. 25.4

    Disclosure, data, privacy & cookies

    Personal data processed under this clause is handled in accordance with the ScoreReview UK Privacy Policy and, where you are a business customer, the Data Processing Agreement. Lawful basis is legitimate interest for platform integrity, contract for paid services, and consent for optional analytics or non-essential cookies set on scorereview.io.

    We publish a disclosure log covering enforcement actions, moderation decisions and material policy changes relevant to execution, counterparts and notices. Cookies used to support this clause are strictly necessary; any analytics or preference cookies require prior opt-in via the cookie banner and can be withdrawn at any time from the footer.

Contact

Questions about this document? Email legal@scorereview.io. For a signed counterpart or a redlined version, contact your account manager.

This document is provided by UK REAL REVIEWS LTD (trading as ScoreReview UK), a company registered in England and Wales under company number 14587101. Registered office: Windlehall, Crank Road, St Helens, Merseyside, WA11 7RG. It is not legal advice; take independent legal advice on how it applies to your organisation.