Legal Documentation

ScoreReview UK — Legal Library

The complete set of legal documents governing ScoreReview UK on scorereview.io. Every document is versioned, dated and available as a branded A4 PDF.

15 documents · Reviewed February 2026 · Operated by UK REAL REVIEWS LTD (company number 14587101)

Contract

2 documents

Terms of Service

Master contract between ScoreReview UK and paying business customers.

Data Processing Agreement

Controller / processor contract for business customers processing reviewer personal data.

Policy

2 documents

Acceptable Use Policy

What you can and cannot do on the platform, including invitation and API rules.

Consumer Rights Statement

Consumers' statutory rights under UK law when reading and posting reviews on the platform.

Privacy

4 documents

Privacy Policy

How we collect, use, retain and share personal data on scorereview.io.

Cookie Policy

Every cookie we set, its purpose, retention and how to withdraw consent.

UK GDPR & Data Rights

Lawful bases, data-subject rights, DSAR handling and cross-border transfers.

Data Protection Statement

Technical and organisational measures protecting personal data at rest and in transit.

Trust & Safety

5 documents

Review Publication Policy

What we publish, how we verify, and the criteria for hiding, editing or removing a review.

Moderation Policy

Human + machine moderation standards, escalation and right of reply.

Fake Review Policy

Zero-tolerance detection and enforcement against fake and AI-generated reviews.

Incentivised Review Policy

Rules on gifts, discounts and any consideration exchanged for a review.

Report-a-Review Procedure

How reviewers, businesses and third parties can flag content and expect a decision.

Operations

2 documents

Service Level Agreement

Uptime commitments, incident classification and service credits for paid plans.

Security Headers Policy

HTTP security headers, CSP, HSTS and reporting endpoints applied across scorereview.io.

Need a signed counterpart?

Enterprise customers can request a redlined or signed version of any document. Email legal@scorereview.io or contact your account manager.

ScoreReview UK is operated by UK REAL REVIEWS LTD, a company registered in England and Wales under company number 14587101. Registered office: Windlehall, Crank Road, St Helens, Merseyside, WA11 7RG.